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You might be there for 8hrs and only teach four 1/2hr classes. RT @FranchiseReview: Every year, FBR recognizes the franchise companies with the best workplace culture with the Franchising@WORK Awards. The post above about Dzanas comments is so distressing, but I can definitely see those words coming out of her mouth, and that mindset has probably has started to permeate some of her staff. "Franchisee satisfaction levels hit an all-time high last year despite the pandemic, and we are pleased to report that our 2023 research shows satisfaction has remained sky higha sure indicator that franchisee satisfaction is a top priority for franchise companiesand thats good news for franchise owners and anyone thinking about investing in a franchise," said Michelle Rowan, president & COO of Franchise Business Review. There is this freedom of determining who you as an individual, CEO Homan stated that she believed communication with and respect for franchisees is critical: One thing that Ive learned is to engage with your franchisees, and be in communication and conversation all the time I came to franchising as a franchisee. Dzana is stubborn and/and or ignores us ftanchisees, Adittionaly she shows no interest in franchisees outside the US, no longterm goals for the brand, and she also sweeps problems under the rug, and has made false promises. School of Rock Named a 2022 Top Franchise by Franchise Business Review. She points to these calls as demonstration that she is engaging but this is not engagement. I feel ripped off that I have to pay Corp 11% off the top PLUS $8 for every email address I have PLUS a fee for the software they require us to use (which, by the way is not specifically designed for music schools but is partially owned by the CEO we had prior to Ms. Homan) . I dont believe these can continue to be ignored. Now, that the world is out. "It's gratifying to be ranked among the top 200 franchises once again, said Rob Price, CEO of School of Rock. All we need is good content. All they care about is shifting the liability and taking it away from them. We do it as a labor of love. Do the right thing. At first you think she cares and understands, but then once you take advantage of the direct communication channel to express a concern or you speak up, she slaps you back.hard. Are FRANNET Franchise Consultants Trustworthy? The corporate team does a great job of selling franchises with little to no support once opened. Ms. Homan seems to place little to no importance on the fact that on a scale of 1-10, with 10 being the best choice, a good amount of the questions were ranked 5 with some below. Esse o maior prmio do Global" Were a little short on data, but you can help. This culture has been destroyed and schools are left to their own devices to figure out how to pick up the pieces. Im pretty sure it would help me. Which is what most of them want to do and why theyre here. If our shared brand fund contribution is to be used it should be for something I cannot afford like complete turnkey advertisements that have a consumer message that has been researched and works. We used to work together with corp to fix this stuff but now there is zero concern at the top about franchisees ability to make money. It's raining (obviously) and on Canal Street storm clouds of another sort are gathering. Visit Franchise Business Review's websiteto see the full description of the 2023 Top Franchises. Zack Wylde, the lead guitar player in Black Sabbath Ms Homan on national television embarrassing the brand. Question: Has anyone attempted to communicate these complaints to management at Sterling Partners? If you love music and you love kids, you'll thrive here. However, I pay lots of money to corporate and get nothing in return, which eats into my bottom line. For more options and additional information, visit our. The International Franchise Association (IFA) today named Matias Puga Hamilton, master franchisee of School of Rock in Latin America, as a 2023 Franchisee of the Year. The cost to open a school is incredibly high and the company drains it's franchise. yet those research results are never shared. It also takes execution, said Eric Stites, founder and CEO of Franchise Business Review. Filter by rating. SoR tries to rely heavily on the School of Rock musical and the Nickelodeon TV show to be recognized nationally, but we are not a musical and we are not a TV show. You have stated that you are glad to start the CEO/Owners calls again (which only serves to prove our point that you stopped having them). What we do get I spend hours reworking. School of Rock was awarded US Patent 10,891,872 in 2021 for its innovative music education method. They see all this stuff going on and they do nothing about itbut maybe they are in a position of saying well others have raised issues to the Sterling Board and nothing happenedthen why should I?. Getting to see them perform what we worked on in lessons is amazing! Franchisee, not ours. Owners want to get a good return on investment, but will look elsewhere if they cant achieve their goals. Your email address will not be published. Each of the 200 Franchisee Satisfaction Award winners on this years list achieved stellar ratings from their franchisees.". These new hires include a COO and several Franchise Business Consultants, which are supposed to provide support at the school level. All Rights Reserved. SOR has become every other shady franchise that none of us wished to buy into. According to reviews on Glassdoor, employees commonly mention the pros of working at School of Rock to be culture, workplace, coworkers and the cons to be career development, management, benefits. School of Rocks franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity. Section III - Initial franchise fee, royalty fee, marketing fee, and other fees for a School of Rock franchise, based on Items 5 and 6 of the company's 2020 FDD Section IV - Number of franchised and company-owned School of Rock outlets at the start of the year and the end of the year for 2017, 2018, and 2019, based on Item 20 of the . The UPS Store: Multiple, wide-ranging services. I wonder if the door hit her in the ass on the way out. The . It looks like someone else mentioned that there are other franchises who have opted to take their investment money and put it elsewhere. So I guess thats to be expected. About School of RockSchool of Rock helps aspiring musicians master skills, unleash creativity, and develop tools they need to thrive in life. Unfortunately, time and money have been wasted defending myself and protecting my investment against her frivolous allegations, which could have been spent on my business. We are sent graphics to use locally. Otherwise, stop charging US for the work that YOU are supposed to be doing. Would be great to have benefits but I never had either at any of my other part time jobs. Franchise Business Review's 2023 Top 200 Franchises and Culture 200 . School of Rock franchise complaints include an excessively high turnover rate of corporate employees which has resulted in a loss of of experience and knowledge and poor continuity of support. We have asked for editable marketing materials to use in local markets only to be met with demands for phone calls to be called down by the principal and berated. SNC-Lavalin launches strategic review, tries to put cash-draining contracts behind it . School of Rock franchise complaints include lack of support, high management turnover, dictatorial management led by CEO Dzana Homan, poor communication and franchise relations. Sure changes have been made, it would be unfair to say there has been zero progress, but the pace is sluggish and the quality is lacking. Weve been promised some great video content to come. Ive got the FDD. He currently owns four schools in Latin America : Los Dominicos in Chile , Santiago in Chile , Polanco in Mexico , and Bogot in Colombia ( Colombia ). For more options and additional information, visit our, "It's gratifying to be ranked among the top 200 franchises once again. Rob Price, CEO of School of Rock, School of Rock Named a 2023 Top Franchise by Franchise Business Review. Threatens franchisee of one of the largest schools with kicking her out of the system because the franchisee disagrees with her strategy. We pay very high royalties fees and brand funding fees with little to no national marketing campaign. To learn more about School of Rock franchise opportunities head to http://franchising.schoolofrock.com/, View original content to download multimedia:https://www.prnewswire.com/news-releases/school-of-rock-seeks-franchise-expansion-in-milwaukee-to-broaden-music-opportunities-for-aspiring-local-musicians-301760482.html, https://www.prnewswire.com/news-releases/school-of-rock-seeks-franchise-expansion-in-milwaukee-to-broaden-music-opportunities-for-aspiring-local-musicians-301760482.html, Ukrainian pilot pair in Arizona to fly military simulators - US official, Another Norfolk Southern train derails in Ohio; company says no toxins aboard, UPDATE 1-China sets economic growth target of around 5% as parliament opens, China to develop more energy and mineral reserves and boost production, China Sets Modest Growth Target as Economic Risks Persist. She has pushed out every talented corporate staff member, and she only cares about herself. We start camps in June. contact ADMIN at unhappyfranchisee[at]gmail.com. "Milwaukee is a city on the rise with its thriving cultural scene, making it a perfect place for a School of Rock franchise," says Matt McFarland, owner of School of Rock Shorewood. Failure to acknowledge owners assoction to have 2 way communications with owners since 2015 the members have created an Independent Franchise Association to try to bridge relationships between owners and corporate and work together to fix problems and grow the business and the brand. School of Rock was recently named a Top Franchise for 2023 by Franchise Business Review. The franchisees are left to fend for themselves. The initial investment for a School of Rock franchise is approximately $395,800 - $537,400 including a $49,900 . I also am embarrassed by the lack of action of the senior management team. The tone and passion for the organization that once existed, and our purpose are completely gone. This includes $49,500 to 54,000 that must be paid to the franchisor. Sterling Partners is aware of Dzanas reckless behavior and chooses to ignore her actions. The integrated SongFirst approach teaches students techniques and theory while also helping them apply those skills when performing with other musicians. Deceased middle-aged man found near Maple Ridge school. Mark Sheffield was nominated by the School of Rock franchise leadership team in the Freshmen category for a 2021 Franchise Rock Star Award. 4 min read. Ironically, communication and respect for franchisees as business owners are areas where Ms. Homan is drawing fire from some franchisees. School of Rock franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support . According to the 2017 FDD, "Dzana Homan Chief Executive Officer Ms. Homan became our Chief Executive Officer on June 9, 2014 and is located in El Segundo . 2023 School of Rock LLC. I have had great success in my market and even recognised by corporate as a big success. None of them seem to be able to speak up to the board either which is a shame. (adsbygoogle = window.adsbygoogle || []).push({}); (UnhappyFranchisee.Com) According to complaints weve received, some School of Rock franchise owners are singing the blues. Former CEO and current owner started his own art school franchise She should be fired. Inadequate keyboards available to teach on. This does mean that you don't get those FT benefits, which is likely intentional. SOR wanted to bring on bright, savvy business partners to build the brand and the system. Dzana is BIG on PROMISES, short on DELIVERY. I was warned by some unhappy franchisees before I decided to move forward. She claims that she is approachable, yet has not even acknowledged the last three emails that I have sent much less given a response to my concerns. Unfortunately I have to concur with most of what is being written in this thread. There is little, if any, thought given to financial impact on franchisee of decisions made at corp. Double Dipping? We are a music education program that needs a strong and legitimate curriculum with a strong training/educational team supporting it. School of Rock, the leader in performance-based music education, has been named the Grand Champion of the 2023 Global Franchise Awards, the most prestigious Global Franchise award. School of Rock, Sterling Partners Controversy Grows, UBuildIt Responds to Forbes Worst Franchise List, SUPERGREEN SOLUTIONS Cease & Desist Letter. At the end of 2016, there were a total of 168 School of Rock locations, comprised of 152 franchise and 16 company-owned locations. We are a MUSIC EDUCATION brand. SOR does events that can help connect you with community. Not to mention that now that they have realized this copyright issue they are forcing the liability back on the schools with no real answers. Renewals have begun in 2015 and 2 schools have closed rather than choosing to renew and 3 have renewed. But there is no one with a music background innovating new programs or delivery of current programs. Article pretty much holds to our experience as well. We just need the CEO and the Sterling Partners Board to know we have zero confidence in their ability to run this business. School of Rock Franchise Complaints: Management Turnover. With regards to all the other comments posted here, I have experienced the same. They say they have done extensive research. To identify the companies on the list of this years Most Innovative Franchises, Franchise Business Review analyzed 18 months worth of data from over 30,000 franchisees representing more than 300 brands. The company also sells musical instruments and music gear through its GearSelect program. Speaking of royalties, Corporate hosts a music festival for our students to participate in. We all need a change of leadership. When tools or products are released, its hard to tell if legitimate stakeholders were engaged, and deliverables were tested for usability and quality prior to launch. Franchise Business Review, a research firm that performs independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. Boy, do I wish I could, but who would be dumb enough to buy it? Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Todays Top Franchises. Not sure how they all sleep at night. You aren't paid for anything outside of lessons, so when you show up to set up, or stay late to write notes, you aren't paid for that. "We remain committed to our shared goal . An anonymous franchise owner wrote to us: Over the course of the last 3 years, almost the entire corporate team has changed after the new CEO [Dzana Homan ] was hired, and several new hires left after a short tenure. Coming soon! Castlegar skaters rock on ice. We pay into a Brand Fund that gets us mediocre marketing content that doesnt resonate with the lions share of the schools. Glassdoor has 308 School of Rock reviews submitted anonymously by School of Rock employees. Nintendo Switch Controls for NBA 2K22 In this NBA 2K22 controls guide, we'll be going through the various controller options, the basic controls, and all of the advanced controls. Sometimes those letters, arent even customized and you get [name] as the salutation. Many owners have invested significant amounts of money in this business, some their entire retirement bankrolls, and to have to deal from a position of fear of retaliation from the CEO simply isnt right. It is also interesting to speak with corp staff off the record as they seem to all be afraid of her and frustrated as well. Gain experience teaching lessons, the clientele is good, staff is mostly like-minded and it's fun working around music. Why are these business owners not building more SORs if it is such an amazing investment? In addition, if more schools were successful they could sell more franchises. When I became involved with School of Rock, I purchased two locations. School of Rock is proud to support Music Will (formerly Little Kids Rock), the National Museum of African American Music (NMAAM), and the Society for the Prevention of Teen Suicide (SPTS). Maybe the business model is flawed? I wonder if the powers that be at Sterling had to invest their personal money in a franchise, would THEY want this person in charge of their personal money. James Adam Jenkins Criminal History. - Their proprietary software is solid. New guy seems to be in place to facilitate the sale of SoR to another company, GOOD LUCK WITH THAT! Congratulations to @SchoolofRockUSA for being a top place to work. <br>Started career as Business Development Executive in Mechanical Industry however what really grabbed my attention is Brand Management.<br>Started this Franchising journey with one best platform back then called Franchise India. Dont understand that connection. Dzana states that there are two Music Directors (they were initially announced as managers btw.) Promises made at owners conferences not realized is typical of School of Rock. CEO Dzana Homan allegedly dismantled the School of Rock Franchise Advisory Committee (FAC) and refuses to recognize the Independent Franchisee Association (IFA) formed after she took the helm. Many assurances when we were courted, but after the sale and the insertion of a new CEO there was a radical shift. Founded as a single school in Philadelphia, Pa., in 1998, School of Rock has become a rapidly growing international franchise with over 500 schools open and in development across 15 global markets . Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Join the fastest-growing music education experience in the world. Personalities clashed between managers countless times throughout my tenure there, and I firmly believe the School would be twice as successful if the. School of Rock was among over 360 franchise brands, representing nearly 38,000 franchise owners, that participated in Franchise Business Review's research. When I was sold this business, I was told I would break even at 70 students, I am not at 140 students and am hardly making enough to pay my loan payments. Heres one more point as to corporates incompetence: we are having a corporate conference call today to discuss Summer Camps. I make no money, even though my school is busy. School of Rock Franchise Initial and On-going Franchise Cost. Requests for meetings, follow up from meetings no agendas, no action, no results best sums it up. However, results were delivered in a pick your favourite approach, and the real issues were left in the closet. School of Rock has the franchise fee of up to $49,500, with total initial investment range of $169,350 to $399,100. 2 stars. Start your review of Eagle Rock High School. According to the 2017 School of Rock Franchise Disclosure Document (FDD), School of Rock franchise businesses are performance-based music schools with a rock music program. I, for one, dont and would welcome a change at the top. If Sterling would recognize that the owners are the precious mindshare in this company and work with us, we can build a great organization where everyone wins. What does it say about School of Rock as a smart business investment when owners choose to invest elsewhere: Considered among over 300 franchise brands, School of Rock remains a strong contender providing high satisfaction in areas like training & support, operations franchisor/franchisee relations and financial opportunity. As educators, we're trailblazers with our performance-based model of music instruction. Additionally, Veterans receive a special discount on their initial franchise fee. All Rights Reserved. As an Engineer followed by Management degree,I always knew that Management is something I would rock as my career choice. Owners got into this to make a positive difference in the lives of others, and many have developed health issues, relationship issues, and have drained retirement savings. Club Fierce is under threat. In answer to the Admin question if we have attempted to communicate this to Sterling, the answer is yes. I believe Ms. Homan tells them we are a handful of disgruntled owners who do not know what we are doing and that her team provides direction that we do not follow. The average franchise cost of the school of rock in the US is nearly $395,800 - $537,400. The initial investment for a School of Rock franchise is approximately $395,800 - $537,400 including a $49,900 franchise fee. Regrettably, I have to agree with everything above as well, knowing firsthand what it is like to be on the receiving end of the CEOs retaliation tactics. 70% of employees would recommend working at School of Rock to a friend and 57% have a positive outlook for the business. The total investment necessary to begin operation of a School of Rock business is stated to be $136,850 to $339,100. I know enough about running a business and marketing that I am going to be successful despite their lack of support. When a board member has to take the stage at an owners conference to defend the CEO, because we have trouble working with her style its a glimpse into the delusion of the board members. Most days I wish it would just go away and I could close the doors. I hope that whoever is in charge this (the SOR Board?) In fact, one of the executive members was adamant that there was a No A$$Hole Rule. School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2022 by Franchise Business Review. I have had as many FBCs as the number of years that I have been open and no regular support from any of them. Visit FranchiseBusinessReview.com to see the full description of the 2022 Top Franchises. Each of the companies on our list of the Most Innovative Franchises has developed and implemented products, processes, or services that enable and sustain growth and long-term relevancy. UPS Access Point: Drop-off or pickup at local businesses. For more options and additional information, visit our, School of Rock Named a Top 100 Most Innovative Franchise by Franchise Business Review, Join the School of Rock franchise family today. "As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities, based on actual feedback from franchise owners," said Michelle Rowan, president & COO of Franchise Business Review. Results will vary, but likely for the better. The fact is that at 11% its pretty hard to make this business financially successful if there is no robust ability to stuff the pipeline with new students on a regular basis. The list is available on Franchise Business Review's website. Having problems? We are treated like children, when in fact, the majority of owners within the system have a great deal of experience in the professional realm and that knowledge/experience is wasted and ignored. Many franchises fold under the pressure and the main company ends up taking over. News flashwe are an INTERNATIONAL brand and our marketing content and creative should reflect as such. School of Rock was among over 360 franchise brands, representing nearly 38,000 franchise owners, that participated in Franchise Business Reviews research. Franchise owners were asked about their brands innovation and creativity as well as their trust in the franchisor, overall satisfaction with the brand, and likelihood to recommend it to others. 4 company employees have reportedly resigned in recent weeks. She has targeted high profile franchisees and initiated default proceedings against several of them. While I love what we do at the school level and feel this is incredibly rewarding, I have no real confidence in the future due to Dzana Homans leadership. Find out more about salaries and benefits at School of Rock. Dear Broke Owner, If they eliminated the Brand fund would that help? Weve received complaints that the School of Rock franchisor has adopted a condescending, bullying approach to its relationship with its franchisees. There is a competitive nature of corporate not sharing best practices or knowledge gained from corporate owned schools with franchisees, which was one of the reasons for the organization of the IFA. Unless you are fond of creating problems for yourself, you will keep your mouth shut and stay off her radar. "As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. 70% of School of Rock employees would recommend working there to a friend based on Glassdoor reviews. According to anonymously submitted Glassdoor reviews, School of Rock employees rate their compensation and benefits as 2.6 out of 5. Since 2009, School of Rock has grown its student count from 4,000 to nearly 60,000. It is a . Drinks vodka and orange juice in office and becomes inebriated. I worked here for a year and it was amazing. Whereas traditional music education approaches focus on teaching music only through one-on-one lessons, School of Rock's METHOD combines one-on-one instruction with group rehearsals and live performances, starting students on their musical journey by playing songs that inspire them. In return, they incur volumes of stress because a business to consumer model dealing mainly with children comes with a host of complex problems on its own. The result, claims franchisee(s), is a reluctance to renew on the part of franchisees: the franchise disclosure document leaves out a significant cost and management component related to securing copyrighted music for the music that is taught in the schools the franchisor is pushing other licensing costs onto the franchisees, as well as risk related to securing copyrighted music. It takes years to build a student base from the ground up. Group learning teaches both technical and soft skills and this revolutionary approach increases retention, results, and brand consideration. This rating has improved by 1% over the last 12 months. Dzana Homan is a disease to this company. According to the Item 19 Financial Performance Representation in the FDD, the Average Gross Sales for selected company-owned units is $513,260 (4 Company-owned Schools, or 26.7%, were at or above this figure) and Median Gross Sales are $412,952 (7 Company-owned Schools, or 46.7%, were at or above this figure).