It's simply a call that Verizon's call screening system has flagged as being potentially nefarious. M2 MacBook Air with 512GB storage drops to lowest-ever price, Correction: Linux will not run on Apple silicon, 3 loaded iMacs and a PC pump up 8-display workstation [Setups], Connect 3 displays to any Mac with these new docking stations, Anyone who writes will love this useful Mac app [Deals], M2 MacBook Air with 512GB storage drops to lowest-ever price [Deals]. All other calls are automatically sent to voicemail. On the next page, scroll to the bottom and youll see this, just below your own date of birth. Call Blocking & Identification: Turn on Silence Junk Callers (available with certain carriers) to silence calls identified by your carrier as potential spam or fraud. Open the Settings app. Other carriers have similar features that flag calls Scam Likely or Spam Risk. Potential Spam is simply Verizons own wording for it. I submitted my feedback to them through their feedback portal. He has written thousands of articles, hundreds of tutorials, and dozens of reviews. With iOS 14, Verizons Silence Junk Callers features should be turned on by default. Unfortunately, theres no way to block Potential Spam calls from showing up on your phone. This wikiHow teaches you how to block nuisance and spam calls on iPhone. Performance & security by Cloudflare. This article was co-authored by wikiHow staff writer. Download and install Hiya from the App Store. Call Filter (formerly Caller Name ID) provides additional caller detail (e.g., city, state, name, etc.) Simple security hack keeps your iCloud account safe from iPhone thieves, Share your screen to (and from) any Mac, right from the Messages app, Today in Apple history: Massive layoffs clear out Apples bozo explosion, Anyone who writes will love this useful Mac app. Numbers that youve calledbut arent in your contactsdont count as unknown. It will include the Potential Spam numbers, though. They continue to ring. Under Allow These Apps To Block Calls And Provide Caller ID, turn the app on or off. 66.128.53.249 Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Open Settings on your iPhone. On the Settings page, click on Filters and Blocked Addresses. Once this feature is turned on, your iPhone will no longer ring aloud or vibrate when an unrecognized caller is calling your phone. You can answer the call, or block and report the number. Joe Fedewa is a Staff Writer at How-To Geek. You can choose to turn it off. Then tap on Phone . At the end of the day, Potential Spam is exactly thata caller that may potentially be spam. Set up mail, contacts, and calendar accounts, Learn gestures for iPhone models with Face ID, Search from the Home Screen or Lock Screen, Adjust the screen brightness and color balance, Set up Focus, notifications, and Do Not Disturb, Allow or silence notifications for a Focus, Manage purchases, subscriptions, settings, and restrictions, Use SharePlay to watch, listen, and play together, Hand off a FaceTime call to another device, Get notified when friends change their location, Notify a friend when your location changes, Get notified if you leave a device behind, See your activity history, trends, and awards, Browse Apple Fitness+ workouts and meditations, Change whats on the screen during an Apple Fitness+ workout or meditation, Download an Apple Fitness+ workout or meditation, Access your Freeform boards on all your devices, View menstrual cycle predictions and history, Turn off alarms and delete sleep schedules, Change your wind down period, sleep goal, and more, Receive image descriptions of your surroundings, Find nearby attractions, restaurants, and services, Use Siri, Maps, and the Maps widget to get directions, Things you can do while following a route, Watch, listen, or play together using SharePlay, Send, receive, and request money with Apple Cash, Follow your favorite teams with My Sports, Browse and read Apple News+ stories and issues, Filter and sort photos and videos in albums, Find and delete duplicate photos and videos, Use Live Text to interact with content in a photo or video, Use Visual Look Up to identify objects in your photos, Set up or join an iCloud Shared Photo Library, Add content to an iCloud Shared Photo Library, View your Safari tabs from another Apple device, Subscribe to Apple TV+ and Apple TV channels, Use Apple Pay in apps, App Clips, and Safari, Have Siri announce calls and notifications, Reset privacy and security settings in an emergency, Share locations with family and locate lost devices, Set up Apple Cash Family and Apple Card Family, Wirelessly stream videos and photos to Apple TV or a smart TV, Use iPhone with iPad, iPod touch, Mac, and PC, Allow phone calls on your iPad, iPod touch, and Mac, Wirelessly stream video, photos, and audio to Mac, Cut, copy, and paste between iPhone and other devices, Connect iPhone and your computer with a cable, Transfer files between your iPhone and computer, Transfer files with email, messages, or AirDrop, Automatically keep files up to date with iCloud, Transfer files with an external storage device, Use a file server to share files between your iPhone and computer, Sync content or transfer files with the Finder or iTunes, Use VoiceOver with an Apple external keyboard, Customize gestures and keyboard shortcuts, Mono audio, balance, phone noise cancellation, Use built-in security and privacy protections, Control access to information on the Lock Screen, View your passwords and related information, Share passkeys and passwords securely with AirDrop, Make your passkeys and passwords available on all your devices, Sign in with fewer CAPTCHA challenges on iPhone, Manage two-factor authentication for your Apple ID, Manage what you share with people and apps, Manage information sharing with Safety Check, Control the location information you share, Control how Apple delivers advertising to you, Create and manage Hide My Email addresses, Protect your web browsing with iCloud Private Relay, Find more resources for software and service. Read more about how it works here. But what about those Potential Spam calls that show up? No Automatic Filtering Although this turns off the automatic Junk Email Filter, messages are still evaluated by using the domain names and email addresses in your Blocked Senders List. That's it. He has been covering consumer technology for over a decade and previously worked as Managing Editor at. Just toggle both those switches off, and you will no longer receive this spam from Apple. You can now share information about businesses you call or call you. From a Home screen, navigate: Apps. Tap Phone. We use cookies to make wikiHow great. However, you can block unknown callers on iPhone and Android. Travis Boylls is a Technology Writer and Editor for wikiHow. Windows 11: How Much RAM Can Your PC Have? Help others learn more about the business, school, or organization calling. Tap the switch next to the call blocking app you'd like to enable. Scroll down until you find Silence Unknown Callers and slide the switch to the On . Go to Settings > Phone. We recommend removing access to your account for any third-parties sending you unwanted spam. provided; every potential issue may involve several factors not detailed in the conversations In the case that a spam filter misses a spam message, the user simply can flag the message. You can verify or suggest a new caller ID. Extend your session by clicking OK below. Take Screenshot by Tapping Back of iPhone, Pair Two Sets of AirPods With the Same iPhone, Download Files Using Safari on Your iPhone, Turn Your Computer Into a DLNA Media Server, Control All Your Smart Home Devices in One App. Michael is an editor for 9to5Mac. (adsbygoogle = window.adsbygoogle || []).push({}); The option to automatically silence unknown callers with iOS 13 and later brought to life a feature request we previously wrote about. Your IP: Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Please sign in again to continue. The action you just performed triggered the security solution. Tap Contacts, tap the contact you want to block, scroll down, then tap Block this Caller. Open the "Settings" app an iPhone. Caller ID by Google shows the names of companies and services with a Google My Business listing. But once enabled, heres how the feature works to automatically silence unknown numbers on iPhone: iOS uses Siri intelligence to allow calls to ring your phone from numbers in Contacts, Mail, and Messages. It doesnt control whether your number shows when you make calls. Read on for how this smart feature works and how to enable it on iPhone. It's not fishy enough to be blocked completely, but Verizon wants you to be wary of it. The feature is available now to all Verizon customers running iOS 14. He has been covering consumer technology for over a decade and previously worked as Managing Editor at XDA-Developers. Here is our wishlist [Video], Apple TV+ shows and movies: Everything to watch on Apple TV Plus. Spam call detection . Send unknown and spam callers to voicemail Go to Settings > Phone, then tap any of the following: Silence Unknown Callers: You get notifications for calls from people in your contacts, recent outgoing calls, and Siri Suggestions. In the Blacklisted Domains & Email Addresses box, click Add. FTC: We use income earning auto affiliate links. This is done by unchecking the enabled column for "Apache SpamAssassin" and then clicking save. Scroll down and find Silence Unknown Callers. Access WHM and access Tweak Settings and then set "Enable Apache SpamAssassin spam filter" to off. Phone"> Tap Call Blocking & Identification. A forum where Apple customers help each other with their products. We and our partners use cookies to Store and/or access information on a device. Tap More options Settings Spam and Call Screen. wikiHow is where trusted research and expert knowledge come together. If youre a Verizon customer, you may have noticed these. Click to reveal I work in international sales, but this new Potential Spam feature is hiding the phone number of many incoming calls when it shouldnt be. If you verified the phone number isn't a business number, the information won't be sent to Google. The problem some may encounter with this feature is that it does rely on carrier support. Turn on the toggle for the app you want to use for spam call detection and blocking. Whats the deal? Tap Edit. To . So, what does Potential Spam mean, anyway? To finally rid yourself of this nonsense, open up the Settings app. Either that, or it was/is off by default. You will know it is on when it is green. Thanks to all authors for creating a page that has been read 17,907 times. This unblocks anyone in your contacts list that may have been accidentally blocked by spam and fraud blocker. Tip: You can tap and hold the call you want to report as spam. 8. Due to inactivity, your session will end in approximately 2 minutes. Spam and Call Screen. Contact the vendor for additional information. The app will now go to work whenever a call comes in, identifying spam and scams and hopefully making your phone life a little less annoying. Then, on. Really useful USB-C + USB-A charger for home/work and travel. You can read it right there in the Settings app: The top switch turns off alerts for Apple products, services and software. 7. At the top right, click on the Settings icon and select 'See all settings'. Turn on the toggles next to your spam-filtering app to enable call blocking & identification. Phone numbers that appear under Blocked Contacts are numbers that you manually block. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. On the next page you'll see a description of the feature and a toggle to turn it on. Just tap Edit and then drag the apps in the order you want them. Then also be sure it is disabled in WHM under Service Manager. Select one of the following from the 'Choose the calls to auto-block' section: Selected when black dot appears. Turn See caller & spam ID on or off. Be sure to check out, feature request we previously wrote about, Hands-on with 250+ iOS 14 beta features and changes [Video], iOS 14: Heres how to use the new iPhone home screen widgets, iOS 14: How to do Picture in Picture video multitasking on iPhone, iOS 14: How to watch 4K YouTube videos on iPhone, iPad, and Apple TV, iOS 14: How the compact call interface works on iPhone, Beta regrets? 6 Signs that your phone might have been cloned. Is there a way to disable this feature? Phone numbers that appear under Blocked Contacts are numbers that you manually block. You'll find it in the row of buttons above your inbox. Tap Call Blocking & Identification. Confirm your information, then click Register. You'll then be directed to check a message in your email. Choose the level of protection you want. How-To Geek is where you turn when you want experts to explain technology. Learnhow we help keep your data safe. You can also reorder the apps based on priority. Before we dive into blocking options, there are a few things to know: If possible, don't answer any calls from numbers you don't recognize. RELATED: How to Block Unknown Numbers on Android. 3 Tap Phone. Just tap Edit and then drag the apps in the order you want them. All postings and use of the content on this site are subject to the. I work in international sales, but this new "Potential Spam" feature is hiding the phone number of many incoming calls when it shouldn't be.