Their warranty is a useless piece of paper. Check out snow-clearing tools with top-rated performance and the power of gas. I've also had problems with EGO. Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. Find Local Service Center For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. Access the headquarters listing for Chervon, Kelly Hammink, Customer Service Specialist. Find Local Service Center $26.99. 715-822-2415 The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. Contact ECHO here. 715-822-2415 (800) 633-1501 We offer several options to fix your RYOBI product. Find Local Service Center The echo repair center locations can help with all your needs. PS I tried to log into my account. Weird every Home Depot in my area is an EGO repair center. 800-366-3011 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. JavaScript seems to be disabled in your browser. and audit usage of this system, and all persons are hereby notified that use of We see that you are on the Australia/New Zealand site, but you appear to be in the United States. Thought I'd try and be green and buy an electric lawnmower. I tried to just change the blade with a socket wrench and the blade won't move if it's too tight. Repair Center - Google Store Get your Pixel repaired Tell us which Pixel you have and what's wrong with it so we can tell you about your repair options. Find a echo repair center near you today. JavaScript seems to be disabled in your browser. Service Centers BBB Business Profiles generally cover a three-year reporting period. https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf. I have their trimmer and blower and I really like them. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Valley Medical Center ESA Service Center at O'Connor Hospital. Contact a location near you for products or services. Also I have experienced time and time again new units failed right out of the box. The Home Depot Service Center Alabama Birmingham Huntsville Mobile Montgomery The Home Depot Service Center Alaska Anchorage Fairbanks Juneau Ketchikan Kodiak The Home Depot Service Center Arizona Flagstaff Phoenix Tucson Yuma +$9.99 shipping. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Find Help Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Their service is that terrible. you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. Paul is honest, knowledgeable, and friendly. POWER+ 56-volt 765-CFM 200-MPH Brushless Handheld Cordless Electric Leaf Blower 5 Ah (Battery & Charger Included) Shop the Set. Phone number was not in service, and apparently out of business. Here are 8 tips for writing great reviews. USDA Service Centers are designed to be a single location where customers can access the services provided by the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. They will simply refer you to the manufacturer for technical support or to a local service center, like taking your car to the dealer for warranty work. As a technician I see way too many ego pieces of equipment in my shop for repair or replacement. I called customer and was informed that because I couldn't find my receipt that there's nothing that they could do for me. My house came with a washer and dryer that were out of warranty; I expect to be able to get parts and service them for years to come, and I have. Looking for more information? Especially with EGO customer service not being of any help even if it's past warranty. This company is truly a joke save your money, energy and time ! EGO lawn mower battery charges in 30 minutes. How did we create this buying guide? These machines require better electrical components as well as a shear pin for the two stage blower impellers to allow for inevitable small impacts of hardened snow or small pieces of ice. Contact a location near you for products or services. (800) 387-6018 For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Mega disappointed. Ego Work Glove Large. ego authorized service centers In the course of his career as philosopher, social theorist, essayist, cultural and aesthetic critic, educator, politician and editor of the influential journal, Revista de Occidente, he has written on a broad range of themes and issues. Welcome to the EGO Community Talk with other EGO owners, find answers, and share your tips. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. BBB Business Profiles may not be reproduced for sales or promotional purposes. And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. ECHO USA Dealer Locations | Professional-grade Outdoor Power Equipment POPULAR SEARCHES Chainsaws PB9010-T X-Series US Alabama Arkansas Arizona California Colorado Connecticut Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana Information provided by various external sources. Google Maps is a web mapping service developed by Google. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. 2023 Trustpilot, Inc. All rights reserved. I've been looking to replace a part of a string trimmer that just over a year old. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. They were a bit pricey retail ($5-600) so I thought I'd save by getting one second hand, an EGO LM2000, for about half that price. 23. Find Local Service Center Find an HP authorized service center near you. The problem is this is not as profitable as selling new equipment and forcing obsolescence. 877-346-4814. Count on accurate, real-time location information. As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. Extremely difficult to get any help from this company. EGO Power+ is the next generation of cordless outdoor power tools. 208-890-2056 (877) 477-6669 In principle, the mowers (I have two) and saws are brilliant in design and initial performance, but the quality of assembly is poor, and the service support might as well not exist. on this system may result in criminal prosecution. For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). This will affect both push mowers and Ego zero turns. Select product category from the above options. Zero follow through or contact afterwards. Press J to jump to the feed. List of all The Home Depot Service Center in U.S.A. Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). Give Praise. After using Ego products for 6 years the original 2.5 battery is still doing work today. The EGO push mower is a great investment for those who want a well-performing, powerful, and versatile mower, but are on a budget. Please check your "promotions" folder if you do not see an email from us in your inbox. 866.649.1918 (800) 323-9355 802-375-2748. We recommend it's best to contact them in advance to confirm . 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Time to go back and do some homework. One local shop I talked to, that didn't sell EGO, said they would service Greenworx. Account Center. Cancel Close Case. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Step #2: Cool The Engine and Remove Air Filter Cover. We rebuild all types of EGObrand batteries. I tried another battery, still a no-go. Not to mention you cant swap out accessories on it, so the only thing it can be is a dedicated string trimmer. 3+ day shipping. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. This company is truly a joke save your money, energy and time ! I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. this system constitutes consent to such monitoring and auditing. +$9.99 shipping. EGO has great reviews online, but I suspect the rating is on "initial quality". We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. 18. Send your BA5600T battery pack to us for repair today! Home. (800) 345-6007 Be the first to know about new products, innovations, and offers. (888) 407-7626 However, we contacted Lowes on Friday March 3rd and were told by them it is not there. I can get 3 or 4 uses out of each before a recharge. NEVER BUY THIS AGAIN. When you enter the location of echo repair center, we'll show you the best results with shortest distance, high score or maximum search volume. Attention GMAIL users. Find Local Service Center I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. 3. Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. 801-827-0500 Our first step was to contact Ego customer service.