Please let us investigate this and ensure you are able to get back connected. Outage reports and issues in the past 15 days originated from: Tips? Can you please DM me with your account number, your full name and the full name on the account (if different) and complete address so I can assist you? Can you please DM me with your account number, your full name and the full name on the account (if different) and complete address so I can assist you? All rights reserved. Of course, if you have problems in these areas or any other places across the US then leave your status update below. 11:50 am (IST): Fresh reports on Downdetector indicate that Xfinity users are facing issues with the service in multiple parts of the country. No call backs, 3 broken promises of install. BT Mobile mostly serves professional clients. Xfinity hasnt acknowledged any outage yet. Repeated reloads to eventually load page. #customerservice #broadband. Find out what is going on. Pretty sure I'm about to leave Xfinity. Problems with your TV signal, phone issues or is internet down? Sixers moving there takes away revenue from Comcast though so they might be more likely to sell. However, among users, not everyone is of the same view. @BarstoolPhilly @comcast I remember. Also, Xfinity support has informed users that the issue with their service has been resolved. My internets been down all day and doesnt appear to be coming back anytime soon (and @Xfinity in Chicago is stubbornly evasive about the source of the issue). Original story (published on March 16, 2021) follows: Just in case youre trying to get your head around why Xfinity services arent working for you, find solace in the fact that you arent the only one facing issues lately. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Going by reports proliferating on Twitter, Xfinity/Comcast users in some areas are experiencing an outage. Having problems? Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. Well xfinity in an outage guess its bed time (Source), Once again, Xfinity is having large nationwide outages. source. Useful comments include a description of the problem, city and postal code. **** this is like a bad dream. It also includes tips, including restarting the modem and cable boxes, as well as ensuring they are plugged in, to try and make the connection work. Leaflet | OpenStreetMap View map Outage history Reported outages on 27.02.2023: There were a total of 5 outages at Xfinity. Find out what is going on. Downdetector also conveys an outage (as can be seen in the live outage map below). If there is then the engineering team will aim to resolve the issue as quickly as possible. Frustrations? @BarstoolPhilly @comcast I remember. The agents dont even help. They have destroyed a once beloved franchise. In addition, Comcast has violated net neutrality practices in the past, and, despite Comcast's commitment to a narrow definition of net neutrality, critics advocate a definition which precludes any distinction between Comcast's private network services and the rest of the Internet. My internet goes out several times a day now. The company still hasn't acknowledged any widespread outage. (Source), xfinity went down before I could spend my resin tonight @comcast please i need to do my dailies (Source). @harrisonfinberg @kvbker Thats the same issue as you just complained about. @Xfinity Are you training your so called customer service agents to provide unacceptable service and d by an escalation request? Comcast/Xfinity is down again and users are experiencing internet issues. Nothing angers me more than calling customer service and trying to get to a real person but the automated machine does everything it can to prevent you from reaching an actual person, looking at you @comcast, @Xfinity, once again, youve continued to screw over your customers with crappy service and outrageous fees. No compensationjust Sorry With the huge bill we pay, we demand better. Atp, I hate everything about @Xfinity, but mostly the piss poor customer service. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Comcast internet down on Saturday March 4, 2023?- You can see a real-time status of Comcast problems on the outage map below by location, so if theres issues or outages within the last 24 hours they will be shown by markers. Once again, it seems Xfinity users in certain areas are experiencing connection issues as the service is undergoing an outage. Four times this week, and now the whole system is shut down, not just internet. Anyone else having problems uploading on Comcast/Xfinity Internet tonight? I been followed every day for twelve yrs, but I never noticed any vehicles, except for police/ fire vehicles and Comcast vehicles early on. What is the phone number to reach a US Citizen within the United States for Comcast/Xfinity tech support?An actual Comcast employee within the USA!! . Can you please DM me with your account number, your full name and the full name on the account (if different) and complete address so I can assist you? Please let us know what issue you are experiencing with BT (British Telecom): Thank you for the report! (Source). #cuttingthecord. Can you please DM me with your account number, your full name and the full name on the account (if different) and complete address so I can assist you? I have told you that I am bedridden from a very bad accident. Critics also point out a lack of competition in the vast majority of Comcast's service area; there is limited competition among cable providers. Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. Comcast Xfinity Outage Map Is The Service Down? Landline problems - 7 % . $1,418/mo Get pre-approved 3 Beds 2 1,342 Sq Ft About This Home Cute home with a number of updates nestled on the Trout River in the quaint town of Montgomery. If you have any tips or frustrations you wish to share, please leave a message in the comments section! The Down detector also confirms the outage. I am happy to help. No manager will speak to us! I have told you that I am bedridden from a very bad accident. I could go to AT&T and get DSL if I wanted this slow *** service. @Xfinity my internet still not working after you say youve resolved a known issue. Users are reporting problems related to: internet, tv and wi-fi. COMCAST. Sorry, no map << Back to Outage Page Received 30 reports, originating from Internet service out all night. You can also view the Comcast Outage Map to check for outages. Useful comments include a description of the problem, city and postal code. We cant give a credit yet until everything is back up and running. Your company really sucks , @hulu_support need help with Xfinity subscription account login. Fill out an online form to cancel Then they send a bot call to "confirm" that makes you sit on hold for 20 minutes. Navigate the Outage Map if youre going to do scheduled maintenance how bout you let people know ahead of time? This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Thank you! Requested via LiveChat instead and theyve stopped my service 2 weeks early! The latest reports from users having issues in Savannah come from postal codes 31412, 31401 and 31406. Im not 100% against a stadium there but that doesnt solve the issue you advise is there. The most recent Comcast Xfinity outage reports came from the following cities: Normally the larger the red dots are in the outages and problems map, the more likely that Xfinity is down right now. The following are the most recent problems reported by Comcast Xfinity users through our website. The company is a leading infrastructure-as-a-service company, specializing in cloud computing. @Xfinity IS THE FUCKN WORST! We are seeing user reports wherein its shown the company says the outage has been resolved. Markus Saelzer 3 years ago. Widespread internet outage reported in Bay Area and beyond, Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Xfinity outage - latest updates: Internet issues continue for many US users, Xfinity internet has stopped working properly, Extra 20% off selected fashion and sportswear at Very, Up to 20% off & extra perks with Booking.com Genius Membership, 50 cash with friend referrals at Virgin Mobile, 15% off extra plans with this Vodafone promo, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK March 2023, Compare iPhone contract deals and get the best offer this March, Compare the best mobile phone deals from the top networks and brands. Good evening, I hope your day is well. #BTSport #MCINEW, @bt_uk Not so great to be told 4 days for an engineer visit, I have to take 4 days holiday or dont get paid, and to top it off just had a letter saying my bill is going up. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Who do you have to be to get a new box that works? And when a user asked about compensation for this outage, this is what Xfinity support has to say. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. Down Detector Students who were able to access the internet were expected to. Idk if its an @Xfinity problem or a baltimore problem. It is common for some problems to be reported throughout the day. According to Down Detector, there are more than 52,000 reported outages. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. If you are experiencing problems with BT (British Telecom), please submit a report below. The outage may have affected a larger number of users. 07:05 pm (IST): The recent outage with Xfinity appears to have been resolved as we havent come across any fresh user reports. Good gawd dealing with @Xfinity customer service is frustrating and friggin exhausting. (Source). Users are reporting problems related to: internet, tv and wi-fi. @Xfinity Are you training your so called customer service agents to provide unacceptable service and d by an escalation request? Taking a look at our Comcast outage map reveals where theres current problems with the companies XFINITY digital services made up of Internet, cable TV, and home phone across the United States. xfinity really not letting me pay this bill, bet theyll still turn **** off tho. Comcast/xfinity down in Oakland/emeryville ? - Christine, Hi, I am glad you reached out. 12:41 pm (IST): User reports indicate that the service has been restored or is at least in the process of being restored. Theres nothing worse than trying to get work done at night and everything goes down. @RaekwonSWalker Its from Xfinity. All rights reserved. or Is Xfinity currently having problems and outages?". Xfinity/Comcast users are facing internet issues again and the Down detector also conveys an outage (as can be seen in the map below). All of us here on the Digital Care team are real life humans! Why in the hell do you need a daily update that takes 10+ minutes bro. These offerings are usually available in triple play packages. I have told you that I am bedridden from a very bad accident. Cant be without internet 4 days need it for work and school. Join thought-provoking conversations, follow other Independent readers and see their replies, Culture secretary Nadine Dorries has urged the public to use newspapers and websites in the fight against misinformation. Please don't call "support numbers" posted below most probably it's a scam. Make sure to report and "downvote" such posts. Comcast down detector map - Find outage information for Xfinity Internet, TV, & phone services in your area. The following are the most recent problems reported by Comcast Xfinity users through our website. Comcast is having issues since 10:10 PM EDT. The companys support did acknowledge the problem and confirmed that a fix is in the works. I know that you are just a customer service representative and youre required to say these things, but @Xfinity needs to be better! A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. The problems came just hours after another outage in the Bay Area late on Monday evening, though there is no indication they are necessarily linked. Can I just say as a brand new customer, I am ready to cancel my @verizonfios it doesnt work and their customer service reps expect you to be on the phone with them their whole shift Very ghetto 0/10 would NOT recommend. While all of the United States is tracked for problems, the most common issues normally originate from Miami, San Francisco, Hayward, Denver, Washington, Houston, Seattle, and Chicago. Im not 100% against a stadium there but that doesnt solve the issue you advise is there. @eileen548 @MaskedSingerFOX @FOXTV Well rain delay is not the viewers problem. Fix it! If you have any tips or frustrations you wish to share, please leave a message in the comments section! I canceled my cable & just have their fast internet (its the third fastest, apparently!) You can only view your service address. @comcast @Xfinity @XfinitySupport been trying to schedule an appointment to get a technician and its impossible scheduler online is down, the automated voice when you call doesnt listen we spend WAY too much money to deal with this. Atp, I hate everything about @Xfinity, but mostly the piss poor customer service. We truly appreciate your patience while we work in the issue. @downdetector. Duh, California, @XfinitySupport I am ready to CANCEL this account. The Xfinity internet issues seems to be never ending at the moment as we are now seeing a sudden spike in complaints again. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Leave a message in the comments. @Xfinity Watch now on what? They have destroyed a once beloved franchise. @RobergMartin41 Or maybe he's just pointing out that she's bad and doesn't deserve to step up to xfinity yet? @jedgeordie @btsport Glad it's not just me, why doesn't she just shut up. -Roberto (Source). How to claim comp? @comcastcares Once again @comcastcares does not care. Everything is down - 14 %. Replying to . (Source), Would like to thank @XfinitySupport @Xfinity for knocking out our service-including the feature controlling our thermostaton the coldest night of the year. These offerings are usually available in triple play packages. Sent me ANOTHER BAD BOX. Try visiting the following official links: Hi Jordan, have you been able to get the app to work for you? I just talked to the nicest customer service rep @Xfinity she was from Alabama worried about snow. I'm about ready to give up on this. It also includes tips,. Are you also affected? - Christine. Every other month, Im reminded of how trash @Xfinity is. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Furthermore, given Comcast's negotiating power as a large ISP, some suspect that Comcast could leverage paid peering agreements to unfairly influence end-user connection speeds. source. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Leave it to @xfinity to f*ck up a simple process. We are still seeing user reports that say the Xfinity service has been having issues for hours now (last 12 hours in this case). 66 It is taking a bit longer to resolve than we originally anticipated.