I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. AXS site or mobile wont let me sign in for refund. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. Tap Here" Nothing happens when I Tap Here. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. What a waste. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Published by AXS on 2023-02-21. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . On buying some items, every consumer can just put in a small quantity of money. Reply from AXS USA. Then I heard nothing else from support. Please advise as I need to access my tickets on my phone. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 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These tickets are non refundable so I am out $200. I do not understand where the difficulties lie in this process and am very unhappy with this service. Therefore, I wouldn't expect this issue to be fixed anytime soon. Where are my tickets? "Swan Lake" tells the story of a young . Is it Safe? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ticket . He never received the email. I got to the event, having paid for 10 tickets, and the etickets didnt work. Payer 4,10 (Page St. Maximin) 38,8 km. 4. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! find great events near you, buy 100% official tickets, sell your seats if you They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. Something told me to go on the actual website. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Is it my iphone? Their website did not inform me I would be charged $25 for this service. Why did the venue decide to use AXS Mobile ID? Created an AXS. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . My recipient never received an email with the shared ticket (definitely input the email address correctly). After the concert I ask a staff member what's up, and they say the meet and greet was before. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. AXS shit the bed big time. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. I needed an account. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. What's a "Waiting Room"? listed the best and took a break. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. BUY THE PERFECT. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Getting Started What is AXS Mobile ID? have 5 more performances that I cannot list. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Alex P. is a great addition to our team. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. DO NOT USE THIS COMPANY! The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Twice this week my family has tried to transfer tickets from one AXS account to another. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. No. Solid Gold Turf Club St Paul Minnesota Friday November 26. Please fix this and I hope there is no other fans that will experience the same thing as me. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Panic over. Save your time, use a different app. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Its pointless. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Press question mark to learn the rest of the keyboard shortcuts. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Dope concert. LearnMore. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. Theres so much to see. DISCOVER GREAT EVENTSTheres so much to see. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Extremely disappointed. Been having a major problem with this app since OCT 2021. First of all their customer service is terrible. find great events near you, buy 100% official tickets, sell your seats if you Gave my son a number to call: 45 minute wait. Worst customer service YET again! Buying tickets was easy of course .. but getting a refund is a whole other problem. With the AXS app, you can. Cookie Notice Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. I then had to log into my Facebook account two more times. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I cannot view my tickets. Entering The Venue How do I get into the venue? No paper tickets required. Can you acces their web page though? I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. This is horrible, such a terrible app. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. I buy tickets on other companies and never have problems like this. Yep, my account is back to normal now too. Yet I do not have my tickets or any co formation. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. There is no error indicated but I am unable to complete purchase. They didn't show up and disappear though so I don't know if this is this same issue. Press J to jump to the feed. Get The Big To-Do. We often link to other websites, but we can't be responsible for their content. I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. Peter Kay tickets - London 02 many dates !! My email was missing a . I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Then the final queue starts for buying tickets. THANK YOU! On android, goto "Settings" "Apps" or "Manage Apps" tab. I followed the directions of creating a AXS account via the email address that they sent me the email. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. So do not buy from them unless you have a printer and are semi computer literate. It seems that I probably will not get a response before the show. What is the deal with this thing? So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. So naturally I assumed the ad closed my window browser and did not complete my purchase. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. To download, simply open and view your tickets in the app. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. AXS Tickets does not seem very safe to us. Zero stress. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Their customer service is horrible. I am concerned as the show is coming soon. I finally had to send him a picture of my ID so they could look up the ticket to print for him. This is happening for the AXS, and RedRocks Mobile Iphone App. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hooray!But it forgot who I was and told me to create an account again. I never heard back! No. Im going to recommend Red Rocks find another ticket vendor! Has anyone else had this problem? What a stupid, stupid product decision. See all 9 articles Ticket Order Help I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Tap for tickets to see the artists and teams you love. I can log in on my computer but not on the AXS app on my phone. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. Mine wasn't working earlier, but just checked and now showing in the events section. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. AXS tickets can vary in pricing depending on the size of the venue. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. Doe. Sheffield and Glasgow. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I have reinstalled the app to see if it was an error in an update. My daughter ending up unable to transfer her tickets, so lost over $100. This is the ABSOLUTE WORST APP I have. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. I bought season tickets for houston livestock show and rodeo to resell. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. I purchased tickets and created an account using my Facebook. Thanks for the review and enjoy your event! NOT RECEIVED MY TICKETS FOR TONIGHT Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). And why did I pay such exorbitant surcharge fees for THIS experience? The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. If so, how? If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. Tickets from one order are there, the other order isnt and I havent received two emails either. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I used my Facebook account, which needed a re-login, but thats fine. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Tap for tickets to see the artists and teams you love. And they had no answers for me. cant go, and more. Their customer service is horrible. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. I dont normally do app reviews, but this one frustrated me. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. AXSTickets is absolute garbage!!! I can see my tickets ,but when i go to transfer one to my wife it says session timed out. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. The next day I got the same email twice simultaneously. Now, put your network on 4G e.g. Later it logged me out and I logged right back in. 5. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. find great events near you, buy 100% official tickets, sell your seats if you. Follow the AXS Tickets iOS app troubleshooting guide Here . Ive used the Flash Seats app for years with no problems. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. Mine kept giving me the incorrect password error when I knew it was correct. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Mappy donne les informations utiles pour votre itinraire de. The hassle with trying to login is just ridiculous! All Reviews There was a message saying if I dont see my tickets to verify my email. I have no problem logging in to my axs.com account on my computer. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. This was after spending quite a bit of time talking on the phone with customer service before we left home! I am going to an axs event this afternoon. It never comes. I constantly had to check everyday because it would log me out everyday. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I add tickets to my cart but when I go to check out it says my cart is empty. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. I tried this for a couple days until I decided to email support. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. 39,8 km. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. I had to log in each time I used AXSTickets, which was several times within a couple of days. When I've bought tickets from AXS before they took a few days to show up in my events. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. I also purchase tickets insurance with no email confirmation!! I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. And they had no answers for me. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. We have over 1,000,000 users and companies will listen to us. This also did not work. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Tickets probably arent being delivered until 1-2 weeks before the show. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. If they pay you now, there's no insurance for them if the new owners are refused entry. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. I requested a password and followed the instructions, but that didnt resolve the situation. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more.