Regards, UBL UK. Over the last few months, everytime I transfer I end up using Western Union or HBL as the rates here are becoming more and more extortionate! European banks are well represented throughout our rankings, occupying the first 11 positions and representing 27 of the Global Top 50 Safest Banks. As per UBL Customer Service suggestion, I have followed below steps, Fill out CIS/CFS forms attested from the Toronto PAK consulate general and mailed to my branch in Lahore. Similar opinion? How safe is your bank? Yours sincerely, Adam Ginty, Head of Customer Experience. Great response to Trustpilot post from ADAM GINTY. Mr Taylor, I send my sincere condolences for you bereavement, and for the difficulty you have experienced dealing with UBL UK at this difficult time. Thank you Adam, should I need to move accounts, I’m more than happy to use UBL in the future. Having spoken to their customer services, there is no way that a breakdown of investments can be viewed online. Compare all of the latest bank deals and offers, plus the best bank account switching bonuses with cashback available today. If you could contact the Bank directly, I will investigate your situation and get you to a point that you can successfully access your account. As you may know, the Federal Deposit Insurance Corp. (FDIC) insures all bank deposits in the United … As I only use TSB bank it wasn’t an option for me. We continually work to monitor the market and provide the best possible rate that we can in given market conditions. Was unable to complete this as it didn't recognise my passwords. The current incarnation of the UK bank was formed after United National Bank merged its UK operations with those of National Bank of Pakistan. United Bank has an overall customer satisfaction rating of 3.4 out of 5 stars based on 34 votes and 4 reviews & complaints for 198 branches. Moody’s recent downgrade of 15 of the world’s largest banks makes it clear that certain big banks are just not as safe as depositors might have hoped. I contacted UBL team who were not helpful and asked me to speak to my TSB bank as they had issues with other TSB bank customers. In the United Kingdom, the bank is known as United Bank UK and offers personal and commercial banking services. Backing from the U.S. government is one of the strongest protections available, and one that most people depend on. So I called again and after being on hold for 25 minutes I then got cut off. Why paying huge salaries?Why you people are sitting there if you cant do anything for clients?????? United National Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. I have called customer services three times over the last three weeks only to be held in a queue for an hour each time after which I give up and hang up.A few months ago I tried to update my mobile number as my security contact number, and wrote a letter to do this but unfortunately the number has not been changed in the system as I cannot receive verification codes on my phone.Once this ISA matures next year I will withdraw my money and will never bank with UBL again!!!! Then I replied after 20 days I received an email that as per branch your documents are incomplete. I have read and agree to your privacy policy, Your email address will not be published. I have had to deal with many banks / investment houses and UBL is by far the worst in terms of response and, unlike most banks, does not have a dedicated bereavement helpline. I asked how long it was taking them to process applications and they said 10 - 15 days. !I have been very patient on it but i cant bear it anymore now ! As part of our responsibility to adhere to UK Anti Money Laundering rules, we are sometimes required to make additional checks on transactions and this may be why we may need a little more information from you. It was received by UBL about two months ago. No matter which financial institution you choose, you can take a proactive approach to making sure your funds are safe at your chosen bank or credit union. Write a review on ProductReview.com.au! This is like-for-like as I am transferring to a bank and neither charge fees for bank transfers. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. So... on 12th November called again and waited for about 40 minutes until someone answered. Saving with the united Bank UK and offers personal and commercial banking services with branch and customer service me... There if you continue to experience issues, please contact us through TrustPilot, and re-branding worry! 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