Here’s what you need to know. The statement jars with Wired’s story detailing quotes from other Revolut employees - speaking under the agreement of anonymity - saying the company has backlogs of customer issues. In Australia, a focus for Revolut will be foreign exchange services. Please note: We are flexible on location within Australia. Revolut | 276,591 followers on LinkedIn. Revolut, the $7.7 billion European unicorn, wants to become a financial 'super app' in Australia, allowing customers to trade stocks, gold, and crypto Jack Derwin Aug 11, 2020, 5:13 PM Revolut’s clumsy automated bank compliance results in frozen accounts and lack of customer service. It will offer a forex service allowing customers to spend and transfer money … These risks shall be owned by the Head of Technology. I did use Revolut last year to send A$2000 but didn’t have to pay a charge, however it took 8 days. They wanted to create a way people can easily spend money internationally, while reducing fees and simplifying the process. What is Revolut? feedback@revolut.com. It is all online and if they choose not to respond to you then there is literally nothing that you can do. ABOUT THE TEAM Regulatory Compliance is a key team that ensures Revolut’s products and processes meet the wording and spirit of regulatory requirements, then translate this into good customer outcomes. My account has been frozen since December and after a few sporadic messages it is stuck. Revolut is a website and digital app with nearly five million users in 31 countries. I tried it as a test, I generally use Transferwise but thought I’d compare the service. As a financial technology business, Revolut Australia has a primary risk exposure to any failures, errors or omissions in information technology ("IT") systems, network security, access control, business continuity and disaster recovery. The problem with Revolut is that there is no in person customer service. Regulatory Compliance also facilitates open and transparent relationships with our regulators. “It is fundamentally a different approach and customer fit (to the banks),” he said, noting that the beta launch phase for Revolut in Australia had seen the company acquire 30,000 customers. The hand off of perceived account irregularities from Revolut’s AI … ABOUT THE ROLE We are looking for a Head of Lending in Australia. Get More. Vlad Yatsenko and Nikolay Storonsky founded Revolut in 2015. ABOUT THE ROLE We are looking for a Head of Technology for Revolut Australia. This position requires an entrepreneurial leader looking to launch and run multiple retail credit products and own all aspects of a financial institution's credit portfolio. Revolut offers an everyday account for global fee-free spending. After rapid growth in Europe, Revolut have just launched in Australia. 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