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This is a requirement of Google. I called them and they said I needed to fill out the form, can't they verify my identity over the phone and then do it on the spot? Sorry, the Seniors Card program cannot replace lost myki cards. endstream I've got a new Myki in my Seniors package. Simply allow 24 hours for travel and transactions to appear. Nor does your card expire after 90 days of not getting used. 0000012144 00000 n This answer was first published on 03/01/23. A balance transfer does not happen automatically. I recently upgraded my phone but apparently now when I go to Google Pay, I have to purchase a new card. Once a card provider approves a balance transfer request, it may pay the credit card issuer mentioned in your application automatically or send you a check. Only reserved V/Line paper tickets and Date-to-Date tickets can be replaced if lost or stolen. 0000001429 00000 n What is the best credit card for bad credit? hb```* wAbl,>|``8ux p:jb].|RCZi!_tEH} gWt AB,X@V! P 5icD= < Mj.15;8BS og8~Pm`apa9kXv0ah G #}){4Pcl;]xLy@ =M If your Android phone with Mobile myki has been lost or stolen, contact your service provider immediately to have the phone blocked. You can register either when you buy your myki, or at a later date. This lets you contact us to request a refund of any balance on the Mobile myki. You can use the ticket number to register your myki or if you require a refund. 2 If you're transferring a balance of $1,000, your balance transfer fee would range between $20 and $50. Would be easier if they would transfer the balance onto an existing card, but hopefully that's coming. If your Mobile myki has been checked by a V/Line conductor or Authorised Officer, this will show as the phone has not recorded a transaction. This resets the fare expiry and gives you more time to complete your journey. Consider a balance transfer card that has an intro $0 balance transfer fee for a certain time frame or waives the fee . V/Line paper tickets can become invalid because of: Replace your ticket at any staffed V/Line station. It lets you set a minimum balance and your myki will automatically top up with the amount you choose. You need to submit a balance transfer application that is subject to approval. 0000002429 00000 n I remember someone asking Myki about this a couple of years ago, to be told that they "are aware of it and are working on it". How does sending them a letter telling them to transfer the money make a difference then if they don't have my card? 187 0 obj Initiate the balance transfer. If you're still travelling after 2 hours, you'll be charged a daily fare. Rajiv Baniwal is a journalist who has been covering financial topics for over 15 years. Alternatively, you may log in to your card provider's online platform and check the status of your balance transfer request at any time. With my shitty luck I ended up losing this one at work (someone saw it on the ground but we assume the cleaners picked it up) so I called Myki, asked them if I could order a replacement. The . A Mobile myki expires after two years. That said i have a stack of Opal cards, because sometimes I leave my main card in another pocket or bag and also got spares for friends visiting from Overseas. Most balance transfers with Chase process within a week. Victoria's troubled myki public transport system is causing Melbourne to fall behind other global cities, hampered by decades-old technology and a poor customer . Alright I'll bite - the first one with the $26 had been registered, so I asked the call centre agent if he could transfer the money onto the new Myki (I had just bought a THIRD one) and he said it couldn't be done. In Perth if you have registered your card and lose it you can ring and they will swap your account/money onto your new card. If you need to replace a lost or stolen registered myki, there are a number of ways that you can do this. This could save you money if you're moving the balance to a card with a much lower interest rate. There are three ways to replace lost or stolen myki cards: 1. Most issuers of balance transfer cards let you initiate the balance transfer process online. 0 Myki (/ m a. On your new phone, download Google Wallet and set it up with your same account details. JavaScript must be enabled to use this site.We're sorry for any inconvenience. 2. Here are some tips to save on fees and interest on a balance transfer. Now that you know how to transfer balances on credit cards, determine if going down this road might work well for you. No. Try hovering the phone just above or near the reader, rather than touching the phone on the reader. Why do we have to put up with a 1970s level of customer service when it comes to transferring or withdrawing our own unspent money? There must be hundreds of thousands of Myki card balances in this situation, if not millions. If you are no longer entitled to a concession myki, and now need to obtain a full fare myki instead, you will need to purchase a new myki with the full fare travel entitlement. What are the best Ways to Start Travel Hacking? Here's where to find it: After logging in to your account, go to "Card Details.". For example: replacing a full fare myki with another full fare myki, or a student concession myki with another student concession myki, or a seniors concession myki with another seniors concession myki. You can request a new, free myki smartcard through your online account. https://www.ptv.vic.gov.au/tickets/refunds-and-replacements/. Select the card with the best balance transfer offer available to you. I searched everywhere. Buy a new myki and top up with myki Money or a myki Pass and register your new myki. I've had really good experiences with Myki and was an early adopter, but this? We can only see Mobile myki information if you register your Mobile myki viaRegister your myki. If your card provider sends transaction-related notifications via email or text messages, you may expect to receive one when your balance transfer is approved. How Prepaid Cards Work & Why You might want one? Myki Money QTEM devices can be found at PTV Hub (SouthernCross). endobj If youre getting a 0% APR balance transfer card, check the duration of the promotional period and the APR that applies once the promo period ends. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Privacy Policy. Click on "Select Offer.". My child lives in the region, so I was able to order a new card, have the balance transferred from expired car to the new card, and the new card has been delivered via . I hadn't registered this new one yet but I had the receipt with the date/time/transaction number/myki terminal number. From a creditworthiness point of view, this number should be at 30% or lower. Victorian public transport users will be able to put away their Myki cards and tap on using their smartphones with a new mobile ticketing system being introduced this week. endstream 0000005348 00000 n Do I ever lose the money . Haven't tried as yet. They could have at least have forms on their website to print and send. Learn how to transfer a credit card balance from one credit card to another and take control of your finances for greater peace of mind, with Santander Bank. Your balance is protected from the time you tell us your myki is lost or stolen. There is no principle. Choose your top up value and minimum balance. Assume that your new card charges a 3% balance transfer fee. You can replace some types of tickets if they are lost or stolen. Hoping to transfer the same balance repeatedly over time by using different balance transfer cards with 0% APR offers is fraught with risks. What are the best student credit cards for cash back? 178 39 If your myki has expired, or is due to expire within 60 days, you're entitled to an on-the-spot replacement. I know there's nothing you can do. endobj 179 0 obj Because the whole thing is fucked. endobj I haven't worked at myki for a year so my info might be wrong but i think that form your sending in is a refund form. Also, the balance transfer could alter your credit utilization ratio, which can negatively affect your credit score. endobj A non-centralised database/processing unit. I also had left-over balance on my old Android "Myki Mobile" phone - which I should use up. xen0. You'll need to buy and top up a new Mobile myki. While a typical balance transfer may process in up to seven days, some card providers say it might take up to 21 days. As a matter of fact, most Synchrony Bank credit cards do not allow balance transfers to begin with. Let's say you have $4,000 in credit card debt and transfer that balance to a . Pay down your credit card debt. Your new starting balance would be $3,090. You can only activate a Mobile myki on one device at a time. Pick a card that waives the balance transfer fee. <>stream 0000004362 00000 n Your balance is protected from the time you tell us your myki is lost or stolen. Most of my travels are in the free tram zone and Im sydney based, so its taking me forever to spend the initial credit that was on the card when purchased (I think it was $30). endobj I want to transfer the $19.90 to the card with $6.54 on it. How long do balance transfers take with Chase? Within the phone, go to Settings > System > About phone. What are the best credit cards for bad credit with no deposit and instant use? Best Personal Loans for Debt Consolidation, Best Personal Loans with Low-Interest Rates, Best Personal Loans with Low-Income Limits, Student Loan Forgiveness and Cancellation, How to Do a Balance Transfer on a Credit Card, BEST CREDIT UNION CREDIT CARDS FOR BALANCE TRANSFERS, between 2 and 21 days to process balance transfers, How Long Does a Credit Card Balance Transfer Take? Some trips take longer than two hours because of a transfer between services. Save. Victoria State Government Department of Transport, Disruptions on the Cranbourne and Pakenham lines, Refunds, compensation and replacement tickets, Instantly top up via the PTV app by scanning your myki card. <>/BS<>/F 4/Rect[309.25 205.16 568.9 217.81]/StructParent 4/Subtype/Link>> Got the train home to South Yarra, went to the service desk with my completed replacement form and then was told "we actually don't send these in you have to go and post it yourself". Hire the best financial advisor for your needs. If you receive a check, you need to send it to your old cards issuer on your own. Renew driver licence. His expertise includes mortgages, loans, credit cards, insurance and international money transfers. Replacements usually take up to 10 business days and include the remaining balance of the old card. JavaScript must be enabled to use this site.We're sorry for any inconvenience. Also if James or Patrick from the PTV call centre get to see this I'm sorry for being a cunt nugget. Learn more about auto top up. For each transfer: 3% intro fee ($5 min) in first 60 days, after that 5% ($5 min) 670. Choose a card from the list or search by location or card name. You only need to wake up your phone to touch on and off. The version ofGoogle WalletTM used by wearables, such as watches, is a light version which doesn't support Mobile myki. How can I check the balance of my myki card? The time it takes for a credit card balance transfer to go through depends on the card issuer thats responsible for handling the transfer, either directly or by sending you a check. We're working to improve the messaging. Get up to 5% cashback in rotating and newly added everyday categories. Paying off a balance transfer is a huge accomplishment and will positively impact your financial future. Got a replacement at Cheltenham station and balance including auto top-up from 2 minutes before was transferred to new card. Auto top up and Auto-load cant be transferred to your new myki. Any money on your card will be protected. The transfer of the funds from card 1 to card 2 only took a few days to show as a pending top up and it transferred to my new card when I next tapped on. Metro Trains: Ripped Off - See 175 traveler reviews, 73 candid photos, and great deals for Melbourne, Australia, at Tripadvisor. I register them all (but only have auto top up on my main card), when I get to the point that I have too many, I simply go online report the oldest cards as lost/damaged, it cancels them immediately and ask which other card to transfer the balance to all sorted in a matter of seconds. For more information see Google Help and Support. These are the eight most commonly purchased myki Passes. Only time I had to was when my original myki was expiring. With my shitty luck I ended up losing this one at work (someone saw it on the ground but we assume the cleaners picked it up) so I called Myki, asked them if I could order a replacement. You'll need to know the account number for your existing balance and how much you want to transfer. 0000118744 00000 n They actually can transfer your funds really easily but you need to get a case created. The lost card will be blocked and a replacement card mailed to you within 10 business days, with the remaining balance transferred to your new card. The system was delivered more than $500m over budget and behind schedule. You'll need your 15-digit myki number to register. What is the best credit card for fair or average credit? It's the replacement of my old Yearly Pass card, originally bought for travel in 2020, but barely used. The balance transferred when the old card expired. Mobile Myki can be set to Auto Load. This is unfair, and I don't think this cost is refunded if you submit the form for a refund. You probably want to transfer a balance to save money not spend more. I am only onto my second card because the first was lost. December 29, 2022 - 1:47PM. I called them up, explained the situation, verified my ID by address and DOB, gave them the myki card numbers of all 3 cards and successfully transferred the balance to my new card without any hassle at all. If you need to travel while you wait for your old balance to be transferred to your new myki, top up with myki Money or a myki Pass. Learner permit or driver test. How hard can it be to transfer money from a card that I own to another card that I own, both under my name and both registered to my account? If your card is registered, simply notify PTV on 1800 800 007 and they will freeze the account and transfer the money onto a new card. Unregistered vehicle permit. You can register online, via the PTV app or call 1800 800 007 and registration is instant. Aspects that need your attention include: Make a selection based on whether you might benefit more from getting a card with a time-based 0% APR offer or one that comes with a low regular APR. I know it's not possible to do it online. Irrespective of the card provider handling your transfer, you may expect to find out the estimated turnaround time in advance. WalletHub is not a financial advisor, law firm, lawyer referral service, or a substitute for a financial advisor, attorney, or law firm. You may also need to restart your phone after updating the app. We cant replace a lost or stolen unregistered myki. The card itself holds the balance, rather than a back office system telling the readers that the balance is available. there's no excuse for this money-grubbing by the Myki corporation.Sure there is transferring money between cards is not the primary function. You may want to hire a professional before making any decision. Only Mobile myki has the ability to charge you a fare via a myki device. This 0% interest period can help you carry your debt for a limited time without paying interest. Editorial and user-generated content is not provided, reviewed or endorsed by any company. If you receive a check, you then need to forward it to your old card provider. Press question mark to learn the rest of the keyboard shortcuts. No. New comments cannot be posted and votes cannot be cast. 0% intro for the first 15 months (then 19.24% to 27.99% variable) $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days. Public transportation passes transfer on Google Pay android phones. It was in my wallet the whole time lol. Watch the video for steps on how to register online or read more on how to register your myki in the PTV app. Mobile myki can only be transferred to another device if the myki card is deactivated and moved to the new device. There are four ways to replace an expired, damaged or defective myki: If your registered myki is lost or stolen, let us know as soon as possible. But to use it on another phone than on your existing phone, go into Mobile myki, select the menu in the top right corner (three vertical dots) and choose 'Move to another device'. This makes it cheaper to forfeit the money, which becomes an unearned source of revenue for Myki. The primary benefit of a 0% balance transfer credit card is the 0% introductory APR offer. Please note, balance transfer is not instantaneous. 0000010193 00000 n Reddit and its partners use cookies and similar technologies to provide you with a better experience. Fast forward a month and my card had still not arrived (myki screwed up my address), so I escalated the matter and complained to a supervisor. From the Transfer Funds From drop-down, choose the credit card where the balance was coming from. Credit cards may set a minimum balance transfer fee of $5 or $10. The most upsetting part about myki is the initial card cost, which is far more than it costs to manufacture. I realise this is not a life-changer, but there's a principle at stake. Please note you cannot replace a lost or stolen myki at a premium station. myki Pass Great if you travel often and on consecutive days. Your original go card will be cancelled immediately and cannot be used for further travel. Auto Load set up within Mobile myki can take up to 10 minutes to top up myki Money. If youre already an existing customer, then there is no incentive for Synchrony to allow you to transfer a balance between two accounts of their own. A balance transfer can give you the flexibility to: Pay off high-interest balances Music:. If you need to travel in the meantime, buy a new myki and top up with myki Money or a myki Pass. 2. 184 0 obj In person at a PTV hub , or a premium metropolitan station or staffed V/Line station inside the myki boundary. Always the last place you look lol. Your myki money or pass can then be transferred to a new smartcard. 0000003206 00000 n Tap Travel Card. I was told there was nothing I could do for this one as it wasn't registered. Also take note of any balance transfer fees, annual fees, APRs on purchases and added features. (by Issuer). Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. Is it a Myki issue? I understand your frustration, especially when it's something that can be done quickly. Even if they do, you can only transfer a balance between a Synchrony credit card and another issuers credit card. This will allow you to deactivate your Mobile myki then reactivate it again. If it doesn't appear, your phone does not have an NFC chip. You could pay less interest by transferring balances from other higher-rate credit cards to a Wells Fargo Credit Card. The cost would have been deducted from the balance at transfer. If you apply for a replacement online or over the phone, we'll send you a new myki with the transferred balance within 10 business days. Any chance I can get my money back/ transfer it to a new mobile MyKi (both are registered and visible in my account)? Within Google Wallet, go to Mobile myki, select the menu in the top right corner (three vertical dots) and choose Move to another device. The unused money remains on the card, losing value as fares increase over the years. We're looking to expand the number of card types available, so more passengers can use Mobile myki. For more information, visit the V/Line website. We're working to improve our systems so we can allow other payment card types in the future. I'm in Adelaide. Transferring a credit cards balance to a new card requires getting the new card provider to approve the transfer. A Mobile myki expires after two years. Transferring balances from multiple credit cards to a single card to consolidate your debt might work well if you have a concrete payment plan in place. They're talking bullshit. 0000003374 00000 n If you're still travelling after 2 hours, you'll be charged a daily fare. Considering myki was designed by idiots and designed for idiots, it's a miracle that it actually functions at all. No, you can't get a refund on the ticket cost, but you can be reimbursed for unused credit. The reason why its not an online function is because it would not be a regular occurrence, in comparison to normal usage. logging into your myki account calling us 1800 800 007 Visiting a PTV Hub Your lost/stolen registered myki can be replaced on the spot at a PTV Hub. Do you have any links to the technical specs of the miki? You paid down debt, which means you won't have to pay interest on previous balances going . To replace your myki online, you must be requesting the same fare concession type as your original myki. %PDF-1.5 % Victoria State Government Department of Transport, Disruptions on the Cranbourne and Pakenham lines, Refunds, compensation and replacement tickets, myki machine, Quick Top Up or myki Check myki equipment, If you already have an unregistered myki, you can. A balance transfer lets you use a credit card to pay debt on another credit card. Key points: A third of Melbourne's public transport users will be able to use the app The Government is in talks with Apple to develop an iPhone version To transfer Myki you need to deactivate the myki card and move to the new device. 0000005223 00000 n If you have any questions about new credit cards, how to select the right card or how to improve your credit score, you can trust our experts to guide you in the right direction. Save on interest charges by transferring your high-rate balances to your COPFCU Visa Credit Card. John Miller, Credit Cards Moderator. Tap Transfer Existing Card. It takes longer to get through the platform barriers than it did under Metcard, They are very old barriers retrofitted to work with myki, Because it was made by some pollys mate who probably still uses cheques to pay for shit. The MoneyGeek editorial team ensures it stays up to date on the latest credit card offers as well as changes in fee structures. <> When I realised I had dropped it somewhere on the way to work I logged into Mymyki.com.au and blocked it. If you register your myki, you can set Auto Top Upand manage your myki. Well block your myki and arrange a replacement myki. <>/MediaBox[0 0 594.96 842.04]/Parent 29 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> You can also top up: Online now Via the PTV app Instantly top up via the PTV app by scanning your myki card Travelling Your first touch on creates a 2 hour fare. They also monitor over 1,600 consumer credit cards to simplify how our readers look for suitable alternatives according to their specific requirements. The short version. No wonder the thing cost more than a billion dollars. Myki replaced the Metcard ticketing system and became fully operational at the end of 2012.. For physical myki smartcards we'll transfer your balance to a replacement myki at no cost. 0000005511 00000 n Once you do, carrying out a balance transfer becomes rather straightforward. For example, when your myki Money balance reaches $10, you could top up with $20. Your card provider holds the right to approve or deny your request for a balance transfer. One may also ask,do pensioners get free train travel in . With banks allowing customers to transfer thousands of dollars online between their accounts, there's no excuse for this money-grubbing by the Myki corporation. You might also lower your overall monthly payments and turn multiple bills into one easy payment. *Rates, fees or bonuses may vary or include specific stipulations. Photo: 10255185_880/Getty Images. 1. A quick tutorial to transfer your myki balance between google pays on different android phones. What is the best balance transfer credit card?