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Our team recently came across an email that was reported to us by one of our board members as a potential spearphishing attempt. The level of risk depends on what you use the service for. A bank can always take back the money for various reasons, such as the source of the funds required. Is there the way to block him? Has anyone has any unknown money put into your PayPal account from a person you don't know? @sharpiemarkerHello!Annoyingly they have been a bit weird on the amounts they refunded back to themselves. Sometimes people mistakenly enter an incorrect letter or send to wrong email address. sevinz2005. Shortly after that, this person emailed me saying it was an accident and that I should refund them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Select Send and Request. I don't really believe that nothing can be done. Googled the name, came back a Polish bank director. 1999-2023 PayPal, Inc. All rights reserved. These aren't spoof emails, the funds genuinely show up in my account. You can advise them to do so. Email PayPal, and tell them what happened, and ask them to refund the money. The email address is a completely different name, followed by a string of numbers. You don't even need to do anything with it. The fee's again, I am not sure, all I know is that the user sent these payments from two different USA addresses in total so it could be that or they sent it as goods and services. Click or tap Transfer Money. The funds were there. Overview. They can open a dispute but only the person receiving the money can refund it. I'm worried someone has hacked into my account, and perhaps someone else's, and is sending money from their account to mine. Yea def don't fall for the scam. 1- Download PayPal Money Hack 2014. It will include a clickable link or button. Here's how it works: You receive an unsolicited email with the subject "You've got a money request." You may just delete the email out of hand, but if it is not a spoof email and originates from . "User Name" - 147.31 (154.90 - Fee reversal 7.59). They claim in the email that they lent my son money in South Africa and now they want their money back, but the paypal request says "Love you pops I'll explain later im safe tho Kevin let you know wen know safe" (their spelling, not mine). You can withdraw this money and deposit from your PayPal balance and deposit the sum into your bank account. I don't recognize the requesting person's name or email address though, and they are asking for $300. PayPal currency conversion fees may apply at 2.5% above the prevailing exchange rate*. First, log into your PayPal account Second, go to "Activity" Then, click "All Transactions" Next, find and select the payment you are refunding Following click "Issue a refund" Next, enter the amount you are refunding, it will be under "Total Refund Amount" Last, click "Issue Refund" The original deposit gets reversed once it is discovered to be fraudulent and any money you sent to the scammer will come out of your own personal funds. I received the same message with a different requester name. AutoModerator has been summoned to explain the fake payment scam. I've gotten maybe 6 or 7 money requests for fairly small amounts of money, 25 to 60 British pounds (it's always in pounds even though I'm in Canada). I have now initiated verification. Check your PayPal account directly to see if you have received the payment. Here's how to refund a payment: 1.Click Activities near the top of the page. Paypal cancelled the request and contacted the requester themselves. Cookie Notice However . "It will take, five, 10, 15 years to get back to where we need to be. They can't refund the payment themselves. Message received as follows: Do NOT! Any email sent from PayPal will be address to the name registered to your PayPal account, if anything else shows up then its not from PayPal. It's a big part of what PayPal does, and it's a. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Create an account to follow your favorite communities and start taking part in conversations. Log into your PayPal account. This content may be old or outdated. All seemed fine and I cot confirmation from the sellers that the transaction had gone through. 3 More answers below Gloria Wilcox The scammer sent you funds from a hacked / stolen method etc. In fact, we are extremely disappointed in the customer service. You're welcome. The email address and street address are unverfied. There's always an accompanying message along the lines of "I love you . Was there a currency conversion when you received the money? Review the terms and conditions. Paypal isn't free, even if it is convenient. Leave the Archive. No one here can fix that or offer solutions. Thank you. 147.01 andthen whenyou refund, its147.31. Posted on. Go to PayPal.me. Activity Deadline: December 15th. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I repeat do not transfer money to a stranger. 'Request received from*****emailaddress[at]outlook[dot]jp. 1999-2023 PayPal, Inc. All rights reserved. As the recipient of the money, you shouldn't have to start a new transaction to send the money back to the sender, PayPal will be able to reverse the transaction, and it will be recorded as a refund and not a new transfer. If friends and family payments were sent, just refund from within the transaction and there would be no fee. I was surprised that PayPal told me to do it, and was unable to respond to my concerns about the possibility of giving them real money for fake money. Email PayPal, and tell them what happened, and ask them to refund the money. It's worded slightly differently each time. For details, see PayPal Checkout Basic Integration. "Dear Amazon VIP Users,to give back to our regular customers, our shop is now carrying out the sales promotion activity,You only need to pay 9 for packaging and shipping,you will get an extra gift worth of 25. Click "get started". Both transactions are showing up as completed, indicating to me that there is no problem. What does Amazon have to do with Paypal? Hello@sharpiemarkerLet me try and write it how I see these processes in my account, this will be in order from bottom to top. 2. 2 1 HotUKDaddy 29th Mar Speak to PayPal. Bitcoin (abbreviation: BTC or XBT; sign: ) is a protocol which implements a highly available, public, permanent, and decentralized ledger.In order to add to the ledger, a user must prove they control an entry in the ledger. I'll send you a copy of transaction. Also, they told me I would be out the fees when I refund. Are you saying that the sender is sending you money requests and you pay them to return the money they sent you? Spooky. Payment request received unknown originator, Are you sure you want to cancel this request? Never use PayPal . Once you send the money, it's real money, your money. eggplantt 7 yr. ago You can access your balance from multiple tabs, so you can click or tap either tab. Answer: I'm not sure I fully understand your question but there's two way to see this : 1. Failure to pay scam. Use the /payment resource to create a sale, an authorized payment, or an order.A sale is a direct credit card payment, stored credit card payment, or PayPal payment. DO NOT communicate with the scammer. I logged into my account from the PayPal website. Kudos & Solved are greatly appreciated. Login to Me Too 1 Kudo And do I need to be concerned? New Community Member. If you have fallen for a scam, you can post your experience here to warn others. The cost for each sale or payment received is 2.9% plus $0.30 USD (volume . He has notified the bank, now he should hold on to it in case it is claim. Deprecation notice: The /v1/payments endpoint is deprecated. Could anyone advise me or explain what might be going on please? The protocol specifies that the entry indicates an amount of a token, bitcoin with a minuscule b. Click " Cancel " under the payment and then " Cancel Payment .". i had not done it before as i saw little need and the process looked rather complicated. The message was as follows: [Name] would like to be paid through PayPal. With PayPal, you receive money when someone sends a payment to your email address or mobile number. Select 'Pay someone' from the homepage. Details Requested Amount: $300.00 USD Your Email Address" I deleted it, changed my password & sent to Spoof email. Please contact the moderators of this subreddit if you have any questions or concerns. The funds were there. Do not refund the money would be my advice. Open your PayPal account Go to the "Request Money" page at the top of the screen Enter the amount of money you want to ask for and the friend's email address to receive money. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. He is a scammer! Don't respond to any unrequested contact from PayPal directly, because that's probably the next step. Guess I am going to have to wait to hear back from PayPal. 147.75 and I cannot refund this to any of those transactions. Click on Resolution Center. hi, i requested mony from someone and it was marked as a buy-and-sell type of thing is there some option i can change? By browsing this website, you consent to the use of cookies. Anyone can ask someone for money through PayPal. If the money was sent as friends/family and you send it back and then they dispute you could end up losing both the refund and the original amount. "User Name" + 147.01 (154.90 - fee of 7.89), "User Name" + 148.65 (156.62 - Fee 7.97), Just to let you know, I did not issue these refunds..". I've gotten maybe 6 or 7 money requests for fairly small amounts of money, 25 to 60 British pounds (it's always in pounds even though I'm in Canada). . How does that work? Great for questions about PayPal, transactions and problems! Requesting money IS requesting money as for selling goods and services and there will be a fee. A lady at work today told me that a not insignificant sum of money has appeared in her bank account. Freephone from a UK landline or UK mobile number. This might be an attempt at that. What should I do? You can then choose to: Transfer it to your bank account, or Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. These limitations may be implemented when we see activity that seems unusual or suspicious. Okay, this was my gut feeling. We recommend changing your password to something more robust. Ive just moved your post here as Ive added some information above on spoof emails. It cannot be theft in any case, as OP has received it. The 4th payment does not match the remaining amount, its actually higher then my current amount. Some Tomasz wants 9 euros to cover for shipping costs. A few years ago some unknown party in the UK pulled $1,000 from my bank account for a Paypal transaction. It was only a small amount of money though (~$40) and I guess I'm kind of naive because it never occurred to me that it might be scammy and not a genuine mistake. Options. 3 - Write your e-mail. You can access the money you receive on your PayPal account home page. 1999-2023 PayPal, Inc. All rights reserved. Do a sweep of your deviceswith a powerful antivirus software. Pehaps it is both. Is this a scam of some sort or am I really "lucky" that people want to give me money for no reason? EDIT: I cannot refund this amount using the PayPal balance.. it wants to take the refund from my bank account.. Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. PayPal may be the best option for those looking for quick payments from any source, discover the PayPal fees for receiving money through it. Our checklist and handy video shows you what to look for and what to expect when you dispute an unauthorised transaction. There's always an accompanying message along the lines of "I love you, pops, I'm safe, I'll let you know when I'm back". With the payments, there came no request to send it back or any other information / mail. which answers most questions. ". Really?! Unless you have claimed the payment, it seems the sender can simply hit the cancel button. To dispute a transaction, message us in the CommBank app or call us. The request was there. Please help. Obviously, this is a scam. If you are seeing payments on your PayPal account that shouldn't be there or that you werent due to receive I would advise that you contact us to have these payments investigated. I will forward on the message to you. An authorized payment places funds on hold to be captured later. You are viewing the PayPal Community Archives. Thanks for any help! Here is a similar case from the perspective of the sender. You are viewing the PayPal Community Archives. Why are these all claiming to be from my kids when they're so obviously not from my kids? Do what paypal says and youll be covered. It appears to be a genuine PayPal email, and Gmail shows the verifiedicon for PayPal next to it. Create an account to follow your favorite communities and start taking part in conversations. They have made it so I cannot refund the exact amount remaining to any of the transactions they made.. if that makes sense? Do not refund. There is no content in the email, and the subject says, "Hey can you send me back the 500 I sent you by mistake it's for my grandma corona medications". I could not find much online about this technique. Just to let you know, I did not issue these refunds.. so did that user have access to my account and refund these themselves? Scroll down past the list of help questions and click on 'Call us' bottom of that page. Decide on your PayPal link name. For more information, please see our Step-by-step instructions to receive money on PayPal: Log in to PayPal.com. PayPal told you what to do, you've opened a ticket, they told you how to handle it, follow their advice. Another easy way to receive money via PayPal is the PayPal.me link. Could my account be compromised in some way that's making me get these scam messages? As far as I'm aware, all you need to send a money request is a person's email address. It's ludicrous that there would be no way of simply rejecting it and having it returned where it came from. Any email sent from PayPal will be address to the name registered to your PayPal account, if anything else shows up then its not from PayPal. It now appears i have no choice. That orPayPal did it when sender go a hold of them. I'm sure this is some kind of scam, but why on earth would they think I'd just send them the money? For preference, I would ask Paypal to make the refund, not myself. I logged into my email this evening and found a strange email from PayPal saying I received a money request. What? I've been having a weird issue with my account over the past few months. All they need to do is feed an email address into the PayPal interface and request money. Or Money Received? PayPal is a payment system, assisting customers in making transactions in a safe and easy way. Press question mark to learn the rest of the keyboard shortcuts. The same thing happened to me. At the time they asked the bank about the receipt and where it had come from but got no response. Exactly! Click on the transaction for details on that.) I can't file a resolution to get it reversed and I'm not going to accept the person's request to send the amount back to him/her. Not all are trained well. My concern is that will I be charged? If you receive an unexpected payment through Venmo/CashApp/Zelle, do not send the money back yourselves - just ask customer support to reverse the original transfer instead. Hi, we appreciate you reaching us about the payment received. Enter the person's email and select the right one from the list.. Log in and get the code. The Add New Item dialog box is displayed. To avoid the majority of scams, transact only with people you know well and trust. The service is available online and many people can make important and everyday payments through the . Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Create an account to follow your favorite communities and start taking part in conversations. Is there anything else I need to do? 4. I would hold onto it for now. I don't know why I've suddenly started receiving these requests, I don't even use my account very often. This content may be old or outdated. Its possible that you received spoof or fake emails. Click on the transaction in your PayPal account, then click "Refund this payment" so the money will go back to wherever it came from. Cookie Notice 2. Is this a scam of some sort. This is from a random person I do not know but they have two different address for them according to these random payments and one email address. It gave no indication of which payment it was (although i have a good idea since the goods bought under one payment has been dispatched). After you do this the original funds will be flagged as unauthorized and you will owe the $500. Has anyone has any unknown money put into your PayPal account from a person you dont know? I have now changed my password and set up 2 factor auth (I thought I had this originally).Regarding to the conversion query, all was sent to me and refunded in GBP which is my countries currency so no conversion took place. Sender cannot refund back to themselves.