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Used overnight drop off and got a call 1st thing in. Qualifications for referral bonuses vary by dealer. This rating includes all reviews, with more weight given to recent reviews. Thank You for your expertise and guidance. 10:00 AM Said this was necessay the car has its warranty, just pay for the oil changes in the long long you save 300.00. More, Other Employees Tagged: Don't trust Josh a d platinum vw. Vildan and the rest of the staff treated me with such kindness and great customer service. , Bill Q, Kevin, thank you for taking the time to share your feedback with us! We do 24/7 towing affordable in any place or location read more. Everything from getting the car to signing the agreement was extremely easy. The process with Manny and Platinum was. You were rude to my staff calling my service managers names. listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. - 5:00 PM, Tuesday Theyre usually really excited and its a fun experience working with them. Impel: How do you set yourself apart in the incredibly competitive Long Island market? 5 Star Dealership. Everyone very courteous and friendly. Highly recommend to anyone looking to purchase a car from this dealership and will. Leandro Rodrigues josh@platinumvw.com, Excellent Service Every Single Time I've Leased a car. Manny Lucas, Thank you for choosing Platinum Volkswagen, your feedback and rating mean a lot to us. Having worked with them now for so long, it has been nothing but a success story," stated Josh Lever of Platinum Volkswagen. Horrible customer service and definetly not reccomend the platinum volkswagen hicksville dealer. Manny Lucas was the best salesperson I've ever dealt with in all my years. By clicking Accept All, you consent to the use of ALL the cookies. We always do our best to make sure our customers leave with the car they desire! We are a family owned and operated dealership and have instilled a Family First environment here at Platinum. josh@platinumvw.com, I wanted a white Taos. Your attacked my service manager on a personal level and then you continued to act towards the same way, the general manger on a personal level threatening bad reviews if Platinum did not fix your screen. Read more. My brother had spent an additional $50 per month on the "Wheel and Tire" coverage, and it took Platinum's service center 7 weeks to tell us that what was being done will not be covered by the 3rd party coverage leaving my brother with no car for almost two months over the wheels since it was sitting there. Josh Lever He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new lease in the coming months, , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, I came in looking for a new lease and Ryan was extremely, professional, helpful, thorough, and kind! , Adam Cevallos, Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! VILDAN Senadam Very happy every time I get my VW serviced. Helpful 0. Everyone was friendly and helpful from sales to billing to service. Manny and Josh are the best. by Uneducated liar according to josh lever, Whatever you do - do not use PLATINUM VW. The only one that cursed was you and we have the voicemail to prove your false comments. knowledgeable, flexible, & courteous. You serviced your car and went home to find all of the sudden your Uber screen was cracked. Explained all features and got us exactly what we needed and wanted right down to the colors!!! Manny answered any questions I had and made sure everything went smoothly. We sincerely appreciate your business. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. My experience at Platinum VW couldnt have gone more smoothly. Highly recommend to anyone looking to purchase a car from this dealership and will planning to spread the word! No pressure, they were there to support my purchase. Josh Lever Found 4 people in Utah, California and New York. BBB remains operational and focused on serving our business community. Other Employees Tagged: Platinum is lucky to have a salesman such as yourself! Manny Lucas, More, Other Employees Tagged: Platinum Volkswagen Service Center is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. You will feel like you are working with family, in a good way! Josh Lever Owner at Platinum Volkswagen Daniel Molloy Assistant Parts Manager at Platinum Volkswagen . Uneducated liar according to josh lever responded, This is what the owner of Platinum VW said about me in an email; I had 7 VW's all together and this is the 1st from Platinum. Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. However he did go over the trim level that was available the vehicle he quoted you on. We will share your comments with Ryan and our team, and we look forward to working with you again. For now we wish you well at our competition and hope they do all those required services for $300 because no other dealer on Long Island will. The entire, process was seamless. VILDAN Senadam, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Online shopping and purchase behaviors have redefined the consumer experience so much that its now become an expectation across other industries, including auto, said Michia Rohrssen, GM of Upstart Auto Retail. Internet Explorer presents a security risk. We are glad to hear you enjoyed your experience with Manny, and it was a pleasure having you at the dealership. I immediately called back , asking to speak with the sales manager with whom I had dealt with on several occasions. Josh Lever Project Manager Cadet at CBRE Sydney, NSW. ORDERED that the judgment, insofar as appealed from, is reversed, without costs, and the matter is remitted to the District Court for a new trial limited to the issue of whether, in the circumstances presented, defendant's sales manager, John Morgan, obligated defendant to make the remaining lease payments on plaintiff's Infiniti . Adam Cevallos, Kadeem Lewis, Bill Q, Louis Velasquez, Jim. Explained all features and got us exactly wh. We're glad Vildan was able to help, and we hope to see you again! They are not worth spending your hard earned money at! When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. New . Don't trust Josh a d platinum vw. If it was that important to you you would have checked at the time of pickup. Their support, selection, attention and service is well above expectations in every way. If you want to know any details about the car you're buying, like the MSRP & selling price, do NOT go to this place. It has been a pleasure serving you. More, Other Employees Tagged: Platinum Volkswagen 4.8 (1,114 reviews) 340 W Old Country Rd Hicksville, NY 11801. I just had a 30,000 mile service done today and imagine my surprise when the person I was dealing with in the service department told me that it was not covered under my lease and asked if I had an extended service contract (which I didn't) that I would have to pay for the service. Adam Cevallos, Kadeem Lewis, Bill Q, Louis Velasquez, Jim, Trusted neighborhood dealership It has been alleged that customers are encouraged to write positive reviews , to get better service in return ; from other past customers I've networked with , the high rating ( similar to most Long Island dealerships ) is very suspect . Always a great experience with Josh and John and Platinum. When I leased this car nothing was mentioned about a 20,000 mile service limit and I was not asked about an extended service contract. Great job by all at Platinum VW. What days are Platinum Volkswagen Service Center open? Average of 5 Customer Reviews, Whatever you do - do not use PLATINUM VW. Platinum Vw gave me top notch service and the best deal. More, Other Employees Tagged: by Uneducated liar according to josh lever, Amazing experience ! He sold me my Passat 4 years ago so I felt at ease buying my new Jetta from him this time. So he called me, cursed me out and told me to come see him in the store. Unfortunately it's still true - bring another person with you to negotiate! Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. John Grossmann, Hi Heather, Thank you for the kind words for Josh, John and the rest of our service department! everything was good and I was happy. VW! . Josh The owner, Josh, only sells cars by condescending and berating his customers until they're so bewildered they'll just sign anything to get away from him. 10:00 AM What a car salesman will say to protect his reputation. You were mad that the tow truck driver was not clean enough for you. It's owners have years of experience in the automotive world and are family owned and operated. We are happy you got the car that you wanted and wish you well. Average of 5 Customer Reviews, Amazing experience ! The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. These cookies ensure basic functionalities and security features of the website, anonymously. More, Other Employees Tagged: Check out 1,115 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. , Bill Q, Seamless and Simple Best volkswagen I have ever been to. . Report this profile About Have good work experience and have a good understanding of the modern work place . My problems with Platinum Volkswagen began around December 2016. We're glad to hear Vildan delivered such a great experience! I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Impel: What has been your most memorable experience as a dealershipowner? Kadeem was professional, knowledgeable and a very nice guy to deal with throughout the experience. Being such a hands-on owner, he personally logs into the Manager tool to review conversion numbers and track VDP activity. listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. His employees were obviously afraid of him . My first experience was effortless and amazing. First lets tell the truth, you came in on the last day of July and you were asked if you were ready to buy because it was almost closing time on the last day of the month. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. josh@platinumvw.com. josh@platinumvw.com, Leandro was extremely helpful and patient. Very happy with the car and with chosing Platin Secondly the dealership handled everything, there was absolutely no need to call corporate to complain that you could not start your car when now it appears to be your error. By the way , take a good look at all of these reviews . Don't trust Josh a d platinum vw. I never wanted any reimbursement, just the admission that my vehicle's interior was damaged by your team. More, Other Employees Tagged: Check out 1,121 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. josh@platinumvw.com, Above and Beyond in every way We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Moses Quiroz, Leandro Rodrigues, Thank you so much for choosing Platinum Volkswagen! Service Sales; Monday: 7:30am-6:00pm 10:00am-5:00pm Thank you, I cannot recommend Manny enough. How is Platinum Volkswagen Service Center rated? Uneducated liar according to josh lever responded, This is what the owner of Platinum VW said about me in an email; Employee Rating. Thank you, Simple drop off, texted updates, sent a Lyft as a, shuttle, attentive to details, friendly, got to sit while taking to the service rep while planning the right service, no pressure, Awesome service. But Josh Lever and Steve Fox & the service team understood the seriousness of this . Mike, It's great to hear that Ryan was able to get you exactly what you needed. This website uses cookies to improve your experience while you navigate through the website. You will see and feel the difference as soon as you step into our dealership. everything was good and I was happy. John Grossmann, Specialties: Automotive sales,service and collision. More, Other Employees Tagged: Volkswagen, 2015 N.Y. Slip Op. 340 W. Old Country Road josh mankiewicz in a wheelchair. Josh didn't like my 1 star google review. Visit us today! It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. Either way you continued to put a deposit on the car so it could not have been as bad of an experience that you are claiming on the internet. They are not worth spending your hard earned money at! STAY AWAY!!!! 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Its really important for us to give back to our community, were involved in a lot of charity events. We are always more than happy to assist you if anything else comes up. Volkswagen has consistently been at the forefront of innovation, and we are excited to power their digital retail expansion and initiatives now and in the future.. I was able to get an appointment in a timely manner. All and all you are very unstable and as you quoted to me " I needed to take additional Valium" I explained after several hours on the phone that I am not your therapist and that you need to handle your concerns with your medical professional. They understood our needs and concerns and helped us find a new car. They worked with me at the dealer level and took our dealerships needs into consideration. Everyone very courteous and friendly. Josh has 2 jobs listed on their profile. josh@platinumvw.com, Simple drop off, texted updates, sent a Lyft as a Vildan was attentive and always there to answer any questi As one of the worlds leading automobile manufacturers and the largest carmaker in Europe, Volkswagen continues to lead advancements in the Auto Industry. josh@platinumvw.com. Join to connect Store Room Vintage. Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. Manny and Josh are the be. She was super helpful, kind and made my experience unforgettable. Tony Basile, You then tried to lie to the service department. Everyone was friendly and helpful from sales to billing to service. Very happy every time I get my VW serviced. I bought a Volkswagen Taos SEL, ! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Best volkswagen I have ever been to. Leandro was extremely helpful and patient. , Front desk, Thank you so much for your excellent review! Please don't hesitate to reach out if you need anything else. Working his way up the ladder to management at prominent luxury dealers in the New York area, he developed a strong sense of customer appreciation and dedication to making the car buying experience an enjoyable, premium experience for his shoppers. As in other posts i had the same experience Josh Lever is a know it all who has no sense of customer service. Platinum Volkswagen LLC Josh Lever Work at Store Room Vinatge Sydney, New South Wales, Australia. This cookie is set by GDPR Cookie Consent plugin. Read more. By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. my needs and questions and concerns were attended to. We work hard to make sure our guests have an exceptional experience. Moses Quiroz, Reliable, fast and efficient service. More, Other Employees Tagged: They warned me that this was just a "tactic" to get a sale. Brooklyn's DTM Signs and Truck Wraps has been managing the design and installation of a wide range of signage and advertising services for years. He then hung up on me . Bad overall experience with manager Moses in sales and Howard in Leasing. , Bill Q. When you walk into the dealership, its clear that this mentality is reflected throughout the Platinum team with sales desks plastered in appreciative thank you cards and photos. Error in sending request, please try again. Experience Store Room Vintage 7 years 3 months . Highly recommended! Yelp users havent asked any questions yet about. He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Thank You for your expertise and guidance. He even tried a car wash deal include. The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. 7:30 AM JL: We have a ton of first time buyers. You still cannot drive a car leased or financed for Uber. February 29, 2020. Like I said in all your ranting an raving no one here broke your Uber screen or they would have admitted it. Josh Lever the owner provided the worst experience have ever had a . Steven Fox. , Rick {parts], Hello Bj, Unfortunately you were lied to by a competing dealership. "That is why you drive Uber putting your education to work. Steven Fox Manny and Josh are the best. More. 5. We are very happy to her you love your car. I'm looking forward to dealing with him again when m Best volkswagen I have ever been to. Claimed that was uneducated. Quality customer service is always our number one priority, and we're happy to hear that Leandro met your expectations. facebook They made me feel very welcomed. Thanks again for choosing Platinum Volkswagen! This is a terrible service department I DO NOT RECOMMEND!!! josh@platinumvw.com, Purchased my first Volkswagen here and I am so happy! December 28, 2020. Hicksville, NY 11801-4102 Platinum Volkswagen LLC (current page) Share Print. More, Other Employees Tagged: RIP pal, I would highly recommend for those who are a Volkswagen. . More, We are so pleased to hear about your great service experience at our dealership. josh@platinumvw.com. infermiere ne klinika private. Vildan was fantastic. There was no pressure, no fluff, and went WAY beyond to please my daughter and me on a 2019. , and all the members of the team know how to please their customers and go above and beyond! VILDAN Senadam Don't trust Josh a d platinum vw. This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service. 5.0. Monday Highly recommended! Josh didn't like my 1 star google review. What money are you expecting, we are the one that lost money with a trade that was not turned in as agreed. Employee rating: 5.0 out of 5. I couldnt be happier with all the help I got in purchasing my Tiguan. Great job by all at Platinum VW. We appreciate your business. More, Other Employees Tagged: Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. View Josh Lever's profile on LinkedIn, the world's largest professional community. No one at Platinum made a comment about wealth something else your making up in your head. He sold me my Passat 4 years ago so I felt at ease buying my new Jetta from him this time. knowledgeable and only recommended what needed to be done. | Page 2. When you were denied there you looked up Josh the General manager so you can threaten him that you needed the screen to be fixed. 340 W Old Country Rd Hicksville, NY 11801. This cookie is set by GDPR Cookie Consent plugin. great job Vildan was better than great. . I highly recommend this dealership. Many of our customers are buying cars for their kids graduation or going off to college. You will feel like you are working with family, in a good way! Staff - 5:00 PM, Saturday It was towed in and the car started when the mechanic entered the car. Josh Lever, owner of Platinum Volkswagen in Hicksville, says all of their electric vehicles are sold out. We're glad Josh and Manny were able to help, and we hope to see you again! He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new le, the entire process. Congrats on your new purchase, and let us know if we can be of any more assistance! We actually headed over to Bayside VW the next day and signed for the same car in about 15 minutes because they were courteous and professional. Manny and Josh are the be Vildan was attentive and always there to answer any questions and guided me through the whole process from start to finish. To ensure the most secure and best overall experience on our website, we recommend the latest versions of. Sincerely, Toggle navigation. JL: Located where we are, we dont have a lot of space to photograph the vehicles. You tune has changed to the public as yesterday you were demanding and accusing Platinum employees. owners to Service your car for any needs because the service advisors are extremely helpful and honest people. Manny Lucas Josh handled you with kit gloves you would not speak to anyone but Josh you refused to speak to the service manager. VW! He We have a salesman here who has more thank you cards around his desk than wall space.. Sunrise VW was terrific in a new 2016 Jetta sport lease last month. Very happy with this dealership. "It was . It totaled an extra 500.00 for the term of the lease, when I rather of paid for my oil changes out of pocket. Project Manager Cadet and active student with a strong passion for all aspects of property, including both commercial and residential real-estate services. kindness! out of all the cars the worst service ever experienced was at platnum VW. Check out 1,114 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. Now I'm dealing with the hassle of disputing the deposit charge with my cc company. This is about a screen not anything else you called looking to fight everyone at Platinum your requests were all denied and now you want to show everyone how well you write.