I learned this my first month and never turned back. Send them a deal they cant refuse. I really need to cancel it because I made a mistake in ordering. Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. So one has nothing to defend since left unaware?? So dysfunctional. Hi! Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. I might as well have been talking to the wall. After discovering I purchased a fake gold ring sold as real 14K, I then found several more rings from the same Ambassador. With PM new app adding Mens and children its like party overload. You send the longer you will be waiting. I unfortunately ordered on Poshmark on two occasions. There are other jails on Poshmark too, such as Poshmark follow jail, which happens when you follow too many accounts in a single day. I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. Feb 11 07:47PM. Thanks! I dont like the idea of shipping designer things over mail, so I drop it off at their consignment office. SO FRUSTRATING!!! She commented on the listing not sure these will fit, but willing to invest my offer. What I found was constant ranting about cases being opened, lowballs. Not so. Reason #2. The set decorator from Mad Men was one of my favorite buyers. I just know with bad experiences its definitely easy to give up. I believe many of these problems could be fixed with genuine concern in the form of superior customer service. Or are you "dropshipping" using amazon pics? Best wishes to you all, and thanks for listing great items. As a result, I decided that I might continue to buy from Poshers, but would not open my own closet. Last week, I sold a Coach bag in great condition other than a blob of clear nail polish that had dried on the interior zip pocket and slight wear on the embroidered CsBOTH of which were pictured and mentioned in the description. Their customer service has been a complete turn off for me and Im done using them after the earning from my last sale come through. And the time involved isnt worth practically giving stuff away! I was a top seller, with over 333,000 followers. The time spent sharing and following is insane, and the sales numbers dont justify it. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. Im not one to negotiate with women who know exactly what they are doing and the average price of what a LeVian and David Yurman ring sells for. There are too many unethical buyers, trolls and Poshmark scams. Im glad you created youre own store! Poshmark never read my emails. cute, all black date night leather zip up cute and comfy its called miss selfie, All reasonable offers will be considered. I get the same problems with unethical people everywhere. Thats why I wont sell high end purses or shoes anymore Bc people pick on those the most as Ive seen from posh friends. That is how you make it on Poshmark as a seller just dont care who is selling what, and do your own thing and share your stuff only!! Dont worry, your account isnt banned. catxluna 4 yr. ago. I dont defend the behavior whatsoever,by anybody. Havent made any sales in a few weeks and today Ive made 4 out of no where. I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. I would recommend reporting it to the local authorities, or Tweeting publicly to Poshmark to get a response. I always record the items the day I ship it and provided it to Poshmark stating the shoe was in new condition and I didnt see no flaws BUT they still sided with the buyer. Probably no more than $15 dollars. I feel the creepiest aspects of the platform is the psychological manipulation of requiring resellers to share (presenting it as a positive community activity sellers supporting other sellers) so that the mysterious algorithm will reward them with sells; sharing equals free labor driving the activity of the platform, which the same resellers pay more to use than other selling platforms. Honestly thought I would get same respect I give, and if not from the buyer; at least from posh support. Enter the verification code. Thats ridiculous! Thanks for listening to my 2 cents. And how about the ones that give you a low rating because they didnt like the fit? I dont mind if she changed her mind, gave it away, etc But nothing. In the event I dont get my money from sales or purchases after this incident, Im not sure what to do. Ha, like that will ever happen! It all like someone whos in a terrible marriage but isnt willing to leave. Any sharing or following like poshmark? They were priced at $5. Im new to poshmark and I was reading your article and Im actually glad to find something that describes the cons of the app. It got snapped up by another buyer. Im done with them! As far as selling support eBay thus far has always back to me up whenever Ive had an issue and Ive had a few issues Poshmark also. It just reinforced my decision to NOT start poshmark at all. After a couple of weeks I grew tired and depressed from following these communities on Reddit. I was tempted to get into and further explain to her t how retail works (does she realize ALL retail is marking things up 45-50%+) and that I list most items that are CURRENTLY in stores now, and Im listing at 1/2 price of retail and sometime well below my own wholesale cost! If I want to give my items away, then I would have put them at the end of my driveway with a sign saying Free. Shes theatening with things like, Ill tell the truth about you What truth? Please bundle up your likes within my closet &I will send you a private offer!!! Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion, said Chandra when asked about the investor perception of e-commerce companies. It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. I have 97 great reviews and one bad one from a liar. This is my last resort because usually the payout from selling by mail is lower than in store (which, makes sense, I live in NYC which is pricier than where their warehouses/HQ usually are) and selling by mail also means anything they dont take theyll donate unless youre willing to pay to have them return your stuff, so I usually just wave goodbye. I dont like linking my private bank information, I simply do not trust apps enough to provide such sensitive information. I find that no matter how many followers I solicite, no matter how many shares etc, sales are very very low! If Poshmark didnt protect itself from spammers, the platform would be ridden with bots and wouldnt be the healthy ecosystem it is today. Scroll down the menu list and select Poshmark Support Center. Because my insurance deductible is too high and Im trying to get that paid so I can get medically necessary procedures done! talk about a time suck! Theyre the reason I stopped accepting offers on Poshmark altogether. She probably had buyers remorse I thought. When it finally got to me, poshmark has missed that ALL damage was on one side & it was obvious that someone way too large had tried to stuff her arm in to the sleeve. Just constant drama and bs. I read with great interest your reasons for leaving Poshmark. I have taken allmost all my preowned irems off but i know Ill have problems anyway. I joined last October in search of something to purchase. Select My Profile. Well I returned them both and yesterday, they send me an email that they would be giving me a store credit for the dress but they were returning the shoes to me. Three months pass, I send multiple emails each month including photos- no response. I also think it is difficult to see a $5 item you want but then pay $6.49 in shipping. I could not agree with you more!!! My friend & I actually buy posh labels to mail things to one another because its cheaper than it would be if we actually paid the post out of pocket! I had my share of crazies too when I was on Posh. They would rather you contact them via a listing than rate them bad so everyone can see it. However Im doing same as you! Too much creepy stuff going on with technology. And yes, I do list everything as final sale. They just changed shipping now to 6.89 and never contacted me about that! Well Poshmark authorizes the RETURN !!!!! Congratulations on your new book! Because that is another person who you have no control over. Ive only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. I try to be very specific in listing all measurements and any defects or minor flaws. agrreed! I went on to Etsy focusing on mid century selling & shipping items to production companies and decorators when they were on a time crunch to success. I dont know why, but sellers on there are often just plain lazy. All the best note I would seriously try ebay just to get a better feel for online selling and I know my daughter likes Vinted. Lisa, Im hearing more and more stories like this, and I too, had my share of sales that were canceled by Poshmark because once I purchased, the seller never responded. Posh does nothing dor its sellers and it is super time consuming. At that point you have to provide a receipt or COA, and wait. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. I dont mess around. It was in perfect condition. Read on to learn how these can help you make sales and become a #PoshBoss. So, I dont pay to market or spend a bunch of time SMM marketing, but use my posh sales to lead people to my site by putting thank you cards and candy in my customers packages. In addition, of course, to checking out your shop. She bought a $15 kylie Jenner lipgloss tube and when she received her package she claimed I had sent her an empty box. I lost money all because of the shipping cost Instead of gaining, i lost.. it wasnt fair.. They sided with her & I got a damaged coat back. Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! I am quitting at the end of the month. Remember that when youre stressing out about a bad review on Posh. Out of the blue they sent me another label. And half the time they dont respond so youre just wasting your time chasing after ghosts. Have you tried Tradesy? It does make you feel good when you always receive a good review with a 5-star rating it just makes you love what you do even more. That said, Im just done with yet another form of online bullying/abuse/scams where trolls end up the winners. Im also happy to read the comments here regarding other sites because I dread eBay with all the waiting while PM seemed quick, but if I must, Ill go back there and try Shopify. I wrote on here once before but I just recently had an experience similar to Eltee. Seller messaged me an hour after item was delivered asking for me to accept it. I looked for weeks and saved for weeks because Im a waitress with 2 kids so I dont have 500 dollars to just throw around. I can live with it. Posh sided with the buyer and she was authorized to return my rocks. Poshmark has some scummy sellers and buyers period!! That said, Im sure a class-action lawsuit for sellers interested in legal recourse would change Poshmarks tune becauseas Ive read in all these commentsthis is completely unacceptable and out and out THEFT. Hi Desiree! Its for teenage girls looking to get $2 gap shirts New With Tags. When people offer $5.00 for an authentic Michael Kors bag, then I certainly understand why sellers get upset. Thinking she thinks I took it off line and sold it which is not true. No ONE person can work this system and make an appropriate amount of money to live on coming into the app at this point. Also Birkenstock has very strict return policy anyway: take one minute to test them but show no signs of wear. I have written them down and will check them each time someone places an order. I didnt mince words in my complaint! Poshmark ended up accepting their side of the story and allowed the return. Thanks. Thank you for your honesty and sharing comments like these because it will save people like me, a whole lot of time and money and prevent nightmares for others, like the ones you all have had!! If youre sharing too fast, Poshmarks algorithm will proactively give your shares less attention than they would normally get. Ive heard a lot of similar complaints about fakes being sold on Poshmark. There is. Press question mark to learn the rest of the keyboard shortcuts. Otherwise theyll spiral out of business. I would love to check alternative ways to sell my stuff. I think Im done with poshmark for now. Makes the item virtually impossible to sell and the seller is screwed. There is a lot of work involved as far as driving people to your site via social media, blogging and adwords, but its well worth it because its YOUR site and youre not having to deal with the BS on Poshmark. It seems like this type of activity is picking up across all of these platforms. I appreciate your feedback! You're not the only one who's had their listings vanish but to figure out why, you gotta contact Posh. It happens all of the time. Did you have pay a ton of money on SEO? When the bag arrived dried and in perfect condition I replied back. Also there are so many in person places to sell like let it go on top of the usual. It would be nice to see how many times each one of my listings has been seen by potential buyers. Hi @thetokensoul. The next low rating was a similar situation. hello?) Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. what else would i do ? ) I realize for a well-written description, a slew of questions is less necessary. As strictly a buyer, I cringe to hear these stories but always suspected that there are potentially steep challenges to selling items on these platforms. Dont respond back to me one said and then she kept going. If you stand up for yourself and dont allow them to rip you off, you get indefinitely suspended. I end up making negative after the shipping, but I was just happy to help someone cause Im a nice person.What happens to me? This is an item that you can sell 1/8 tsp. I should explain that I am an older lady (older but sharp) and I have a desktop computer and a landline phone and I DONT USE A CEL PHONE. Hope to hear from you soon, in the meantime have you thought about Traders village as a viable and affordable option for store ownership? I never bothered to fight that it just wasnt worth my time and the stress. Decent customer service is a key factor no matter if you are a Buyer or a Seller. Its a sad place for sellers these days. I buy on eBay like crazy and have never ever had a problem like this. My Inventory Report provides valuable information about your inventory and helps you keep track of all your listings in one place. Ive had completely ungrateful ratings and rude comments left, even when getting an item close to 90% off in mint condition complaining of perfume smell (it was sitting by an air freshener). The first thing I did when I received the top back was check the zipper. Probably not a bad Seller, but potential, serious Buyers, be aware that this Seller may flippantly cancel your order with no response to cause of cancellation. You have to create a profile. I agree it is pretty ridiculous! Moral of the story its fun, spend whatever time you want to with it but know theres risk and dont get emotionally involved. As suggested above, I will videotape placing the items in the box. Essentially, there are many Sellers that may have 1,000 listed items to Sell, yet lacks any real intention of Selling many of the listed items. As sellers we put allot of effort into the app. Im going to take pictures of every inch of an item. There is no money to be made getting into the middle of a dispute. Its a win-win for both buyers and sellers. and get mad when you reject the offer . That why they dont have a call center like eBay does! Well, Carlo O. hassled me for discount after discount on designer make up. Tools. Now i did have one case opened up by a buyer trying to get something for free and Poshmark did not honor the buyers request at all. I sent them like 10 messages telling them that its ridiculous that I cant speak to someone. If you did, share it with your fellow poshers! I have come to the conclusion that: 1) they are run by bots and no real people work there, 2) if they DO have real people, they are all 20 years old and complete idiots, 3) Elon Must just bought them and 4) regardless of the preceding suppositions, their customer service by ANY definition absolutely SUCKS ROCKS. Summary. I love having the control I have over my ShopStylaphile.com site. Try it out and let me know how it works for you! Its really gotten bad lately with 2 cases opened and 2 lost packages in the last 10 days. Okay, I figure, this has happened a couple of times on eBay, when a promised discount wasnt calculate automatically. For example, I sold a pair of shoes and the buyer didnt like the fit. 10%. I want to do my own web how do that works. I see many people have recommended Tradesy or ebay. The jar has about 10% left. Hi! Whoever these people are, no nothing about products! The entire order. I recently sold a cute brand new mind you, Gigham plaid Bodycon dress an all measurements were posted an I always said if you have questions before you purchase ask . So she picked item not as described. Be cautious!! Hi. I had listed a brand new with tags NFL brand ladies shirt, which was purchased as part of a bundle of 4 total items. Poshmark is kind of time consuming and I try to look elsewhere where I have more control and not having to deal so much with the buyer How can people see my items? It would be nice to have a scroll bar on the side in our closets. To see if youre in share jail, try sharing an item. then one return/case i dont think it was completely valid it wa about the size of shoe and i listed EU size instead of brazillain so she had a point -it was a gently used pair of slipper that cost her $4 and gained me 1.05 so I was totally ok sending her a no saying sorry your unhappy pls return no problem. I doubt that theyll look into the issue tho since its been past 3 days since the listings disappeared , I just emailed them. I have also been on Poshmark nonstop as well since starting my own closet. The buyer has no profile or closet. I just had as case open for me exaggerating the so-called flaws I didnt describe. Thank you for sharing your experience and I thank all the other people for sharing they bad experiences too. Thats a clear signal to Poshmark that youre doing something thats not normal. I looked into PM last week and decided it was like a high school clique I never wanted to be part of. ROFL! Ive quit Poshmark, too. The feature is abused 99% of the time by jealous nitwits who want to close down competition or ignorant fools who think they know authentic goods when they havent the first clue. Like somehow, thats your problem and not the manufacturers? Im done for good this time. Then I noticed people only offer a fraction of that. All offers expire in 24 hours! You put the boom in every problem Ive had. Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, its got to be defective!! I know theyll be appreciated and, as a buyer, Ive just learned to be more discriminating. Buyer confidence in me went up and I sell things faster as a result. Its actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant! However, where one has a pro its the exact con for the other. It wasnt. The one in my size, the seller only shows stock photos. To find all of the Posh Parties, simply go to the Shop tab, scroll down to Parties, and tap All Parties to see the Party happening now, Parties youre invited to, and all of the past Parties. Our focus is on creating a platform for value and environmentally conscious users where theres no elitism, there is equal protection for sellers and buyers alike, no low-ball or time suck and speed and ease of sell is achieved. Sadly no. As for the 20%, it is a small price to pay for traffic. Thanks for the venting outlet! And I believe Offer Up recommends that you do not ship items, plus I dont like the idea of having to have to meet someone for a sale. Meanwhile her average ship time says 8 days, mine says 1 day soo. Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely havent earned a profit. Oh and I too found a LOT of creepy fetish guys on there preying on sellers also nothing done by Posh. Hello? but maybe Im wrong. My in search of posts were idiotic.. i explaindd to her why we do it, she still kept calling me an idiot and after I was nice, she then goes on to call ME a bitch! PoshMark has something for everyone. You wont obviously make any money but you shouldnt get kicked off Posh. My bank couldnt find the transaction so I had to wait to see where it landed then catch and re-route. I do see that a LOT of people are strictly selling on Instagram too. Not strictly a safe assumption. I Dont think making a $10 profit on a 10k while gold pink sapphire ring is anything to write back home to mom about. They put the header Hurry your Free Shipping Ends Tonight in my news header so I bought something, but didnt get free shipping. Your submission to r/Poshmark has been removed because your account is too new or your karma is too low. The item was never taken out of its original packaging. Secondly I sold a pair of knit boots for very cheap because they were not ugg just a cheap look a like and made sure to list that in description due to the fact that they were listed under ugg for exposure. From personal experience, I can say that even some items listed as NWT and NWOT can come with blemishes or damages that clearly put them out of those categories. Press question mark to learn the rest of the keyboard shortcuts. After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . Keep me posted on how its going for you and thanks again for the comment! There are a lot of problematic disgusting people on there. The thing I like about poshmark is how you dont have to create a paypal or venmo to receive your money. Haha yea it happened during mail process? I havent read all the comments, but I suspect most are from a sellers POV. I dont feel so alone now. by Aph06. The seller just sent me a refund for whatever amount was in question. Good morning! Possibly Mercari? The ridiculous reason why!? If you can deal with them then you will sell if not dont try to sell on Poshmark you will not make it at all. Heres how it works: Offer to LikersNotice a lot of likes on a particular item? I am scared to list my stuff. I have done really well making a lot of money up until this month. ?Can they keep my money. It was obvious from the few responses that I received. Feel free to reach out to her on Twitter, where she can be found most of the time, NOW WATCH: Why groundhogs are hard to get rid of, What is Poshmark? When she received it, she filed a case with Poshmark help stating that the zipper didn't work. Hi Diana! The loop that connects the crossbody strap was broken so I thought even with the repair, it was still a steal. Just impossible. They were like new. Hi, I came across your post and loved it because it describes how I feel with Poshmark. There are rude ignorant young girls on there that get angry when you reply to them or ask them questions as well. Most of the advice was to ridiculously raise prices in order to corner the market. Hi Nelia! I sent all this info to poshmark and they replied for awhile and then nothing! Make *these* kinds of comments. Sales final and as is with description. Here's how to do both. So frustrating & trying to not take it personally and/or quit since I have 2 more boxes of clothes coming to resell. I am really disappointed and sad. I appreciate your post. It is not a great time for e-commerce startups. I dont have many followers and Im new to selling online. I grew my closet, made many sales, became a suggested user with a 5 star rating. Immediately I knew. It makes me sad. If it is someone who lives in your area and wants to meet to transact (Ive done this and saved the individual the shipping fee), then meet in a public place where others are around and tell them it is cash only!!!! Still trying to wrap my head around it all.but I want to say thank you for writing this.I needed to hear it from someone else that Im waiting my time on Posh. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. @splinkink Im so sorry you are having to go through this. Since youre selling higher-end merchandise, I definitely recommend Tradesy. Well PM has not ruled on the case yet but I am disheartened by this and trying not to let it get me down. I found a brand new one (literally exact same model) at Macys for 40 dollars. I was looking to buy one, and I really wouldnt mind if its damaged inside. They waste our time with reporting non-allowed items, which they dont address (please, dont waste our time! She was told that she had to pay $20 via Paypal and it would be returned. I requested to see evidence pictures and posh sent them to me.instantly knew I was in for trouble with this one. Now here comes what i think the biggest problem that i see as a seller on Poshmark!!!! I still love what I do, because it is their decision to call me a name.