Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Pisces Pool Service Oahu. Polaris Pool Cleaners Brochure. First, check the breaker box for blown fuses. my polaris 360 floats. The repair was done quickly and effectively, and the technician took the time to explain what was . For suction cleaners, closing other valves while using the cleaner and keeping the basket clean can improve speed. "@context": "https://schema.org/", Pool gets lots of grass, but it should be working great with all these adjustments. Is the pump on? If it is missing, there may be obstructions in the cleaner. Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. I have adjusted the little key screw on the side but still no luck. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. Jacuzzi Repair 1. If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. 60. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . You can count RPMs of the wheel, should be between 11-13. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. Problem #1: My pressure pool cleaner is not moving. }, Any ideas? Need help troubleshooting what is wrong with your sump pump? Check the screen to be sure it's free and clear of any debris or sand. Or close some jets? Dilute the pool water. Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. Summit Aquatics in Blue Springs, MO. How to remedy? Follow the suction side pool cleaner troubleshooting tips below to solve any issues. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? Hi, good question. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. When a pool cleaner does not climb the walls, there is a problem with the cleaning pattern or cleaner speed. When cleaning swimming pools, use chlorine-compatible cleaners. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. Perhaps they are both slacking off! If not, there is a problem with the motor or wire connection to motor. Changing cleaner direction may also help, as it could be one particular spot on the pool that is at the wrong angle, causing the damage. 116 hires on Thumbtack. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. Backwashing helps, but never as good as it used to go all the time. Now when I put it in, it starts fine. They are mainly used if the pump is just way too powerful, and opening other valves (main drain or other skimmers) is still not enough, to keep kreepy from sticking to the pool floor. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. The power supply should have an indicator light showing that power is being received. 2. The hose is not floating like it should be? We bought a new shark. Is there a thrust drive mechanism or hose to check? When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. Good luck! Thanks. Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. TROUBLESHOOTING SAND FILTERS: Inspect. Hi Robert, call the company and get warranty service on the cleaner. The cleaner pumps water but doesnt moves. Polaris 7240 Sport Cleaner Brochure. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. I have a Polaris 9650iq. Then inspect the hose sections for any air leaks. It will not climb the walls in the deep end. "caption": "In The Swim Blog" Holding it underwater, flip it over and shake a bit to let the air escape. For the turning only one direction problem, it can be 1) uneven wear on the brushes or tracks, or 2) the power cable might be coiled or slightly twisted, and/or too much unnecessary cable in the pool, or 3) loose wheel tubes, worn or missing parts, or 4) uneven tab wear on brushes, I have a pool vac. Older styles also had ball bearings that went missing, or the internal spring may be faulty. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). They arrived on time and diagnosed the problem with my hot tub quickly. Most of the time, your pool cleaner just needs a few tweaks here or there, or some pool cleaner parts, and its off and running again. Robot will do 1 of 2 things. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Top Pro. $10.59 Add to Cart. My pool is 1838. Build a pool or buy a house with a pool and need help? The free chlorine level is too low. Solution: Wash your cartridge filter. I have a kreepy krauly and I am closing my pool. Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. Check the belts (380 model). You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). You can rotate them side to side, or flip them around. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Rotate one of the wheels when the cleaner is in OFF mode, and make sure all wheels turn together. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. Full Description. Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. Or perhaps the hose is not completely full of water before you connect it into the skimmer. "@type": "BlogPosting", If this still does not remedy the issue, reset the heater directly. Measure the hose to the proper length for the pool size too much hose will cause tangling. The team was professional, knowledgeable, and efficient from start to finish. J-500 COLLECTION. Learn More Dolphin Pool Cleaners Brochure Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. "width": "611", Hi Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). I replaced the pump motor and the impeller, which was severely clogged with grass. I cleaned the filter and washed the whole machine down with a garden hose. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. I have an aqua jet electric that worked great for 5 years. Check also that pump basket and impeller are clear, and pool filter is clean. In high demand. If your pool cleaner seems slower than normal, look for the cause of the pressure loss (or suction loss). Check the tires often for obstructions or damages by slowly turning one wheel at a time. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. On our Polaris turtle cleaner it wont turn directions. Hi Jon, first make sure that the cleaner is in floor/wall mode. If equipped, verify your backup valve is working. Power Box and Control Motor Box have been tested, good. Thats all I can think of, unless maybe the cleaner is over-powered? The hot tub spillway runs 0900-1030 too. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. Please help. By Pool Cleaner Model Browse support pages for your specific pool cleaner model. "height": "219", Also check for obstructions inside the hose and verify all hose connections are secure. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. Pressure gauge installed without sealant or teflon tape. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit.