Your Smart Hub automatically scans for the best wireless channel. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Make sure that your computer is connected to the Smart Hub via Ethernet or . and many others. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Try connecting your device to the router with an ethernet cable instead of using wireless. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Select Save to store your changes. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. No, it really is that simple. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Check that youre using a device that is connected to your BT broadband network. We know its a clich but resetting works more often than youd think. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. >, What is the Smart Wireless feature in my BT Hub? This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Youll also need to add a password hint. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). The video below shows you how to set up your BT Smart Hub. However, if the Wi-Fi has dropped out, you might not see the settings. >, How can I set up or change the admin password on my BT Hub? First of all, you need to be at home using a device thats connected to your BT broadband hub. The master socket is the main socket for the phone line in your home. Wireless In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Security type >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Every device that uses the internet sends its packets of data through specific ports. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Click here for more about setting up Full Fibre yourself >. Depending on your socket type, you might need to use a filter. Alternatively choose your Hub from the dropdown to find out how to connect. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? This will open the Hub Manager, Enter the admin password. If you have it, unplug all your old broadband kit, including your old power plug. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Sorry not much help really. The password should now be changed to something of your choice. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. A master socket is the main socket for the phone line in your home. Then click on Advanced Settings. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. WPA-Auto - if you're having problems connecting older devices. (Make sure youre connected to your home network.). The light on the left of the Hub will flash blue. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Any thoughts on this would be welcome. Distinguished Sage, never noticed http vs https. >, How do I turn off BT Access Control for a device? The video below shows you how to set up your BT Smart Hub. To get the latest on your appointment, go to www.bt.com/ordertracking>. Network Name Where can I view the status of my Smart Hub? Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. The BT Mini Hub doesn't support application sharing or port forwarding. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Choose BT Access Control from the options. Advanced settings If you've turned Separate Bands on, you'll be able to select the channel for each band. None - anyone can connect to your wireless network without entering a password. It's also easy to see the Hub Manager across all devices. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. When your device connects, it automatically chooses the best wireless band. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Your hub is only accesible on your home LAN hence it is http and not https. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Switch off the router and switch it back on again. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. How do I restrict the wireless devices that can connect to my Hub? It's not an extension socket. It's also easy to see the Hub Manager across all devices. And some questions nobody really wanted the answers to. Got a BT Business Smart Hub 1? Here's how to set up a Hub 4 or Hub 5. How do I assign multiple Static IP addresses on the Smart Hub? The Hub Manager is where you can change or view your Hubs settings. >. 16-08-2022 If all else fails, give BTs Helpdesk a call on 0800 800 150. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. The light on the front will change colours while your Hub sets itself up. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. You can re-use your filter and Ethernet cables so please keep them. How can I set up or change the admin password on my BT Hub? Youll need the Admin Password for Hub Manager to make changes to the advanced settings. A master socket is the main socket for the phone line in your home. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Channels Go back to: Here are some answers to help you You'll need your Hub's wireless network name and password. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. Unplug the battery pack from the power supply. How can I set up or change the admin password on my BT Hub? WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. How do you turn off wifi? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. 16-08-2022 on When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. You'll then be able to change these settings: Separate Bands The default mode here is Mode 1. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Note: it is If you want to make any changes to the hub settings, you'll need the admin password. BT Devices Can not access hub manager - 192.168.1.254 (or any. Click Advanced Settings Click Wireless Enter the admin password. >, How can I set up or change the admin password on my BT Hub? You can re-use your filter and Ethernet cables, so please keep them. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Wait until the lights on the modem are solid green, then plug in the Smart Hub. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. You can edit names and devices anytime you want. Email Barry at barry@bigtechquestion.com. Unsurprisingly, we've called this gizmo Smart Scan. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. IP address You want to fiddle with the settings of your BT Smart Hub. It's also easy to see the Hub Manager across all devices. >, How do I set up port forwarding on my BT Hub? If you dont have a battery unit, unplug the modem. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Band Steering BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If it's not listed you'll need to create a new port forwarding rule. To set up port forwarding, click a dropdown for your model of Hub. You can turn it on or off. It's also easy to see the Hub Manager across all devices. 16h12. He was once Deputy Editor of Mail Online and remains in therapy to this day. Remember you need to save any changes you make. Wireless mode Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Enter your current password followed by your new one. How do I control the time when devices can access the internet on my Smart Hub? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Wait 5 minutes, then start reconnecting the cables. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. If you're still having trouble try our community forum. Press the Rescan button to make it scan again. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. >, How do I turn wireless on and off on the BT Hub? Once youre logged in youll see a button for Advanced Settings. The default BT Smart Hub IP Address is: 192.168.1.254. Give it a couple of minutes. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. You dont want your neighbours taking advantage of the internet connection that youre paying for! BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. >, How do I set up port forwarding on my BT Hub? >. 16-08-2022 There are a few things to try here. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Then follow these simple instructions: You will be asked to enter a password. Press the Power button on the Hub to turn it on. So my problem is nearly solved. >. If you've still got problems, try our Broadband troubleshooter>. I am grateful for that thought, I have not used a microsoft browser for years! Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem BT hubs are the centrepiece of BT home broadband. Next, select the first device that you want to control and choose the days and times for which you want to set limits. It's on or it's off. >, How do I see which of my BT Hub's wireless bands my device is connected to? Enter your BT hub admin password. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? This may be useful if you're having difficulties with an older device or you're moving a device around your premises. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. >, How do I see which of my BT Hub's wireless bands my device is connected to? The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. First, you need to connect to the router's web management page, so that you can change the settings that you want. Our helpful guide shows you how to change the admin password on your BT Hub. It's not an extension socket, Press the Power button on the Hub to switch it on. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. >, Where do I find the default admin password for my BT Hub? Struggling with your BT router login details? So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. You'll find it on the back of the Hub if you haven't updated it. Go to the Smart Hub 1 guide. 15h14. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. This takes a few minutes. How can I turn it on and off? Re: BT Smart Hub 2 manager and Windows 11. >, How do I turn wireless on and off on the BT Hub? Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. When your device connects, it automatically chooses the . For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. 16-08-2022 16h22. Richard, I run Windows 11 and using Edge is fine. How can I turn it on and off? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? You'll then be able to change these settings: Separate Bands. How do I view the devices connected to my Smart Hub? Well help you ease the pain and get you to a solution - fast! When searching for your Hub on your device, you'll have to select which band to connect to. By default, your Smart Hub will have this switched off. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. >, BT Home Hub 5 - Information and troubleshooting guide. 16h26. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Full Fibre customers wont use microfilters. 3. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Instead the Home Hub 5 connects to the Openreach modem (or ONT). Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. on >, What is the Wireless mode feature on my BT Smart Hub? Then prompt your device to connect to the Hub. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. This takes a few minutes. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. It may be your browser causing the issue do check in its settings or in your Antivirus program. Have you tried Chrome or another browser. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Full Fibre customers wont use microfilters. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. By default, your Smart Hub will have this switched off. Every device that uses the internet sends its packets of data through specific ports. Copyright 2022. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. You can configure your Hub to use Dynamic DNS. If you have it, unplug all your old broadband kit, including your old power plug. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. The light on the front will change colours while your Hub sets itself up. Your Hub will be called something like BTHub6-ABCD. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. How do you access the BT Smart Hub Manager? A steady blue light on the front of the Hub means everything's OK. This will open the Hub Manager, Enter the admin password. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. 16-08-2022 From the Hub Manager, click on Advanced Settings, then Wireless. Enter your email address to subscribe to this blog and receive notifications of new posts by email. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Follow the instructions that automatically appear on the screen to change your password. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. >, How do I turn off BT Access Control for a device? As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . For security reasons you might want to change the admin password for your smart hub manager every now and again. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. This means when you search for your Hub in the list of wireless names on your device you'll only see one. If it isn't blue, see connection troubleshooting below for help with connecting. This table shows the main differences between them. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). >, Where do I find the default admin password for my BT Hub? The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? WPA2 - the default setting (we strongly recommend you use this). Youll find it on the back of your Hub. You'll find it on the back of the Hub if you haven't updated it. Are you having problems with BT Hub Manager? (Make sure you're connected to your home network.) They're on the back of your Hub. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Announcements, Guides & Community Updates. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. If this happens get in touch with us. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Learn how your comment data is processed. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site.