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they are very high quality vinyl windows that outperform expensive wood windows. Call picked up by a real person YES. What can we help you with. Silver Line reserves the right to change product designs, specifications, details and pricing at Five stations, from both lines' eastern terminus at Downtown Largo to Benning Road, are . I will NOT recommend anyone to buy Silver Line by Andersen windows. Silverline, on the other hand, are considered relatively low quality windows. Eric - Homeowner - from 2017, The Silverline 9500 window is their top end window and one that we put in our top rated entry level window. We serve customers in Northern New Jersey and throughout the 5 boroughs of NYC. Kazakhstan. The company is now owned by Ply Gem, and is typically sold in many of the big box stores such as Lowe's and Home Depot. It totally depends, there is no single formula, which can make it even more confusing. Thanks. What is your take on this? Now my contractors placed some of the windows and waiting for other windows to be fixed. As I mentioned there is already moisture on the panes now and in a few months it will freeze on the windows them selves, cant sit in front of the window, it makes ears hurt! So they all fit poorly and we now have tons of drafts and upper sashes that won't stay up. Terms of Use. Read 2023 Silverline windows reviews from contractors, homeowners and industry experts who have works with these window series over for years. ( ), 1 800 389 0489 Steven - Installer - from 2010, Related Topics: American Craftsman Reviews. So I decided not to move into my new home till the home remodeling is complete. Or should we keep looking and get another quote. A few people I work with said they have been happy with windows from them. Open a service request in the Microsoft 365 admin center. We're driven to develop new products and relationships that help make homes healthier, more sustainable and more reflective of the people who live in them. Corporate Advocacy Program: How to repair your business reputation. |. 305 418 9136 (Long Distance), 0 805 51 0105 We decided to go with Wallside. 305 418 9136 (Long Distance), 000 4054 083 Seeking Traditional styling, or a contemporary look? Hiding negative complaints is only a Band-Aid. It says 6x 6 grids but there are 4 panes of glass in each row. All in all, there are better windows out there than Silverline, but if you are on a budget, then you might want to consider this brand. What is your take on vinyl versus wood given my needs, and what do you think of those Andersen brands? V1 Series | V3 Series TTY: 617-222-5146. Also Wallside windows is local to Michigan and I think they offer a good mid range vinyl window that will be higher in price than the Norandex, but should offer some better long term value than the choices you currently have. Thanks. Despite energy saving measures such as foam insulating sill boxes in the basement, sealing exterior doors, etc, the first floor of our home is drafty along the floor and uncomfortable to sit near windows in the winter. Silverline window casement lock. I've talked to customer service a hundred times at least. Whatever the day or time, you can pick up the phone and speak to one of our friendly Silver Line team members. They are all a lot better. Regards. All other parts . Costs of Windows If you are talking about their high-end windows, customers and contractors often prefer this brand over others, even though they cost more. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I would recommend an upgraded glass package or a sill reinforcement to help augment the long term strength of this window. Their premium 9500 series with the same upgrades might be the only way I would recommend them. Tim - Site Editor - from 2018, Hi, my husband and I are looking to replace ten windows in our home and the contractor is talking up the Silverline 8600 series. |, Sierra Pacific Wood Windows & Aluminum Clad Windows, Wood It may not be copied without the written permission of Ripoff Report. The V1 can be ordered as a single hung, double hung, sliding window and sliding patio door. The V3 series, which is their top-of-the-line window, is probably an okay mid range vinyl window. Service and warranty information for Andersen products. (British Virgin Island), 1 866 993 9306 305 418 9136 (Long Distance), 1 877 678 8033 ( I read your reviews on Milgard Tuscany - the local Contractor store lists that company- but when I go to the Milgard website they list they don't have dealers in our area???) Same contractor also quoted Amcraft Grand Estates Original, all slider windows low e3 argon filled, for $4,905 with a patio door at $1,465 for a total of $6,370. 305 418 9136 (Long Distance), 0 805 51 0101 Silver Line by Andersen is one of the nation's leading vinyl window and door manufacturer. First, have the person who installed them come out and see if he can make some adjustments to reduce the sash movement. The downside of HD is that they're not gonna offer the customer service or the quality of installation the consumer should be looking for with their replacement window projects. Silver Line is not responsible for any window or door which has been modified in any manner to accommodate an alarm system which may be attached to the product nor is it responsible for the reconnecting of the window or door Let us help you find your perfect patio door. (Bosna i Hercegovina), Cyprus What are your thoughts between Simonton 5500 and PGT 5400 series? However, the PGT person might be a little shady because he gave me another quote for Andersen Silverline 8500 for $7,250.00. That's where I would start. We bought thehome from a builder but the screens do have gaps I have asked if the screens need to be bigger or wider I was told no this is just how we make them I have had better windows and better screens, whats up with this company? Help for admins of small businesses. Thanks again. . General Reviews, Who makes Silverline Windows? The Norandex Extreme window is actually a rebranded Atrium window. (0)1 390 1201 (Mobile) Silver Line offers the highest quality window at the best possible price. The Alside Mezzo isn't bad, but it's nowhere near the top of my list when it comes to replacement windows. They combine the beautiful design and superior craftsmanship you demand in a premium product. Will removal of the Silver-line window allow for the setting of the United 8000 without touching the existing jams and trim? A number of glazing options are available, including Low E2 insulated glass for maximum energy efficiency. The house is located in The Gardens section. Phone number to dial 800-642-7676. This is a good window as well. INSTALLATION OPTIONSNot a do-it-yourselfer? Silver Line Windows by Ply Gem For your New Jersey Home. SilverLines replacement windows and patio doors save energy and improve the appearance of your home. I also wondered about the cost. Box 6029 North Brunswick, NJ 08902 USA Phone: 800-234-4228 http://www.silverlinewindow.com Sorry, request for information forms are currently unavailable for this company. Silverline Systems warrants that its products shall be free of all substantial defects in original material and workmanship that may become evident within the estimated Lifetime of the product specified below from the date of purchase. Tim - Site Editor - from 2021, Hi we built a new house 5 years ago. Our team of dedicated professionals is just a phone call away, ready to assist before, during and after the sale. Usually they will provide this for free. Dane - Site Editor - from 2021, The Silverline 2900 vinyl window comes standard as a single hung and offers the following performance numbers (assuming the upgrade to the low e2 glass) - AI 0.13, VT 0.58, SHGC 0.34 U-value 0.35. I was looking to replace 7 55 yr old double hung windows in my house in north/central NJ. The second company, a local contractor quoted us Norandex extreme 6000 sliders, with the exception of the front window would have double hungs on both sides again do to the size. Then go find your own installer with good references and experience. Dane - Site Editor, Hello I found you when I was google on the Silver line 2900 window, you state it's a basic window but we bought a house with this window and it's a $750,000 home near water with lots of winds and bugs, and the screens do not fit the window well at all there are gaps, we have been in contact with the company they state, well that's the way we make them my question to you is, what now any suggestions? It was purchased in July of 2011. English, 0800 016 1034 305 418 9136 (International), British Virgin Islands It is known to not use aluminum, wood, or anything other than the regular vinyl, primarily because of the price, as well as the benefits that it gives to the users. I would give the Silverline V1 Series Window a 2.3 out of 5 stars rating. Have you ever heard of being able to move the window panes within the frame while in the locked position? Tim - Site Editor - from 2017, Hi Editors, I'm planning to replace the vinyl siding on my 25 year old two-story house and the Silver-line single hung windows that are on it. ^KY*` >kBO,U&K BrO rDKKW0 d i. Might be a good first start! Here's a list of some of the top trending technologies and APIs used by Silverline Windows. Responsive employer. Resolving customer queries as quickly as possible is a cornerstone of good customer service. Can you give us any sites with info/ reviews and or your professional opinion? It takes more than technical expertise to power digital transformation including people, processes, consulting, and change management. We're getting 14 double hung windows replaced, looking for cheaper options with a quality installation. Find out if your Andersen product is still under warranty by calling 888-888-7020. For general reviews, see the last link. Email this Business. Nearby public transportation stops & stations: 0.8 mi New Brunswick. See your Silver Line dealer for details. About us. You're going to have to do a little digging. The company is respected amongst the most prestigious reviewer such as JD Power and Associates for their . 305 418 9136 (Long Distance), 1 866 994 9312 Andersen purchased Silverline in order to step into the vinyl window market, but the company they bought and the product that continues to be sold to consumers is not a high quality window. To find a customer service phone number in your country, please click a region and find your country. hOo7QxLroH q]JOiv(!K@>rFhm}yyWyk /bG~FL.PBQAegbTQ3&5].'rBb JAJH:*j.bJ^"6n'H(Vax >1g/c2|& Soft-Lite Barrington Satisfaction guaranteed". Honestly, it sounds like the windows are poorly made and perhaps poorly installed, although I can't say for sure without seeing it. ['EhvgzgX5Ad!-8>h6ul#w2Zn#7Lp/b]~b3XqD ^THgI,&{%nxyc+vfG7Lh7c}/lEh\a(iMOFBcc You could order that as an upgraded feature. Our commitment to excellence is abundantly clear. PIVOT BAR DIE CAST, 4 PACK (SILVERLINE) Brand: WRS. Use the Online Parts Catalog to find your part number. Navigate phone maze to a human Direct to human. We are proud to be a part of the Andersen family and share their values of excellence, integrity, innovation and partnership. Email. I have a rental unit that needs 9 double hung windows. We don't just stand behind our products; we stand alongside our customers by providing exceptional service. Barbados: (246) 436-1134 | Trinidad: (868) 235-6232. Main: 617-222-3200. 305 418 9143 (Larga Distancia), 1800 010 288 They were all around $29000 except the Simontons, which were just about $5k more. 8800 080 1000. Customer Number 800-642-7676 - by the Numbers. Also quoted a silver line 5802 patio door at $2,445 for a total job of $9,225. I have 30 year old anderson casements that have a solid sash that you can just swipe a rag across to clean them. hUmk0+>-(5Y@ngi NsXH& k8N ec/ qByKZ:]l/NEQTs1k(>*+GQ~,WvL/R:X&+-D(N$I I'm about to give up and I've started looking at windows to just replace these. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. I installed it myself so I know it was done correctly. 305 715 1499, 56 2 25994914 Alside mezzo $775 per window for basement hopper including installation Carey - Contractor - from 2010, If you're looking at Silverlines and Gorells, the Gorell is a whole lot better. I can get North East 100 windows at a discounted price for what they have available in stock. Schillings can help you pick the right Silver Line . We had the builder and the rep from the supplier. Windows include impact resistant glass for windborne-debris protection . Zip code 23456. Access more information about the return policy. The biggest problem with Silverlines is that they're cheap, so they tend to get cheap installations. You might get 15 years out of them and have to replace. Service Instructions Operation and adjustment, replacement, repair and reglazing instructions for Andersen windows and patio doors. Speed should be of the essence especially for smaller issues that don't take much time to solve. Dane - Site Editor - from 2016, I need vinyl replacement windows in central Florida. He did show us a sample window, only salesman out of the 3 who did. We need new windows on the upper level but have put it off, just because I don't want to end up with worse than what we have. Whether you prefer traditional styling, a contemporary look, a lot of options or just the basics, there are two series of Silver Line windows and patio doors to help meet your needs and your budget. 305 418 9143 (Larga Distancia), 1 866 993 0313 Good luck and congrats on whichever one you select. He said that argon gas is a marketing gimmick which made me have doubts about his credibility. Also see if there is an Okna window rep who carries the 400 series. Softlite, Okna, Gorell, Sunrise, Simonton, PGT, Great Lakes. If you would like to see more Rip-off Reports on this company/individual, search here: Advertisers above have met our The windows are Low E and I asked if they had argon gas and he said they didn't but could add for $20 per window. Silver:Line PV Trailer. Since we first opened our doors in 1947, we've been committed to producing exceptional windows; windows that enhance the home and improve the life of the homeowner. This fits your . N/A. 0120 41 6755 (For Commercial, Domestic Only) 3 4332 5458 (For Consumer, Toll for Overseas) . Call one or two local window companies and have them come out and give you a bid for new windows. All in all 1 hour to write everything up wasn't bad. You want a low cost, but that comes with all sorts of potential problems. Call center hours 24 hours, 7 days. Changed a few sashes but now still a work out to close and lock. We use cookies to analyze website traffic and optimize your website experience. Hi Jcab, I am sorry you are having issues. I just recently bought a house in the Brandon Oaks community in Indian Trail NC. Find Us HQ 860 Broadway, 5th Floor New York, New York 10003 6825 Pine Street Omaha, NE 68106 302-155 Gordon Baker Rd, North York, ON M2H 3N5, Canada Silverline: Simply not a good window. It boils down to this -- I hear from lots of consumers that their Atrium windows have done a good job for them and they are in year 15, but I also hear from others who begin to have issues with seal failure etc. Copyright 1997-2023, Ripoff Report. Silverline 9500 Get help and support whether you're shopping now or need help with a past purchase. WindowRama is also your source for vinyl window replacement parts and hardwarestop by or call your local WindowRama for more information. This is my other suggestions. Arthur - Homeowner - from 2021, The Sunrise Restorations is their standard Sunrise window frame with some nice additional features, including a reinforced fibercore meeting rail and vertical sash, Max Edge spacer, foam filled chambers, tilt sash mechanism and high transparency screen. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I think the biggest issue with consumers buying low end windows from the big box stores is that then also get cheap installation and that combination is not a recipe for long term success. The Vinyl Kraft price is low enough that you could take a chance, but man, it feels like it could back fire as well. Thank for your help. Thanks for your time in this matter. Call-back available YES. I am currently working with a contractor on a kitchen remodel, so if I need to purchase the windows through his account if not offered directly to the consumer, that's not an issue. 217289207 (Llamada con cargo) Silverline is junk, plain and simple.any vinyl window you can bug cheaply at a building supply store is going to be poor quality. (assumes medium sized window and standard installation) *, The Silverline V3 series is the slightly upgraded window from the V1. 305 418 9136 (Long Distance), 1866 993 9319 Make sure this fits by entering your model number. (Κπρος), Macedonia, FYRO Dane - Site Editor, -- Estimated Silverline V3 Price: $350 to $550 installed -- Jeremy - Homeowner - from 2012, The problem with the SilverLine 8500 is that it's priced too high. For many decades, they have been committed to producing windows that enhance homes. I will admit that they honor the warranty, but they do it stupidly. Today's grand opening also marks the completion of the Silver Line project, a generational infrastructure investment in Northern Virginia. Silverline Security is a provider of home and commercial security systems. Silverline Security offers intrusion detection and premises monitoring, instant hands-free audio communication with response personnel during alarm events, sub-disarm feature, call-for-assistance buttons, easy to arm for either interior or perimeter, wireless and fully supervised sensors and protection with water and freeze sensors. 000 8000 404 454 Two windows have Bigger Wood Jams (6 - 7 ). All rights reserved. We put our products through the toughest tests so when you put them in your home, theyll perform. 800 202 011 This would probably be my pick of the lot. Silver Line Windows has a partnership with the Department of Energy's ENERGY STAR program. You could also check to see if an Ideal Windows rep services your zip. 305 418 9143 (Larga Distancia), 305 418 9147 2900 Series | 8500 Series Are there any big differences between the "Restorations" line and their other offerings? 1 877 678 8032 If these approaches don't work, you can always reach out to local window installation companies for "free bids." Simonton Asure came to $440 for windows (material only) No really, we are! Call them up, explain the issue and see what they say. Difference Between Andersen Windows and Renewal by Andersen, Opt Out of Sale or Sharing of Personal Information. Please see the warranty section for assistance. Ive recently talked to the builder and the window installers and found out that the windows are Silverline. 0.8 mi Martin Gerber Apartments. Silverline is a window and door replacement company that also specializes in repairs for all types of windows and doors. Of course, I would prefer to see them get a mid range window from a good manufacturer but if the dollars aren't there I say make sure the thing is put in properly. More. I live in northern New Jersey and I need to replace one bathroom window - 22" x 41". All business will get complaints. In say 80% of the cases, you will be fine with an entry level window that is installed properly. I have never seen such a crappy sash, I washed the two pieces of plastic out while picking the crap out from between and took about a half hour each window. Metrorail Silver Line Transportation CONTACT INFORMATION: Our office is open 8:00 AM-4:30 PM M-F 703-877-5600 TTY 711 DOTInfo@fairfaxcounty.gov 4050 Legato Road, Suite 400 Fairfax, VA 22033 Tom Biesiadny, Director Metrorail Silver Line **View and Sign-up for Latest News and Alerts at www.dullesmetro.com ** Fairfax County Updates I will be referring people to this site who are looking into windows. Denise - Homeowner - from 2022, Denise, here is my suggestiongoogle "Silverline windows in [your city, state]" and see what comes up. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I don't have a good breakdown, but for 1 Vytex Fortis and 9 Sunrise Windows (all double-hung, with 6x6 contoured grids per pane, optiview screens, and brickmold capping), we are at $6,600 installed. In general, Silver Line is a builder grade window, not a quality window at all. I would prefer you get a mid range Simonton or a Ply Gem Pro over the United double hung. I recently had someone from Andersen Windows come out and she is giving me quotes for both the Andersen 100 line and the mid-level silver line brand which is a vinyl brand by Andersen. Sue - Homeowner - from 2022, Sue, my advice is to first search for a window dealer in your area and see if they can help you troubleshoot the issue. I have researched all kinds of windows and really who knew it would be this difficult. Based on your advice it sounds like I'm doing the right thing which is good to know! Warranty? We havent been able to find a whole lot of reviews on these windows. We offer an end-to-end client experience that includes seamless communication, budgeting, staffing, on-site organization, and solid, quality handiwork every time. The V3 has a thicker frame than the V1, which should help with the overall energy efficiency. Price you were quoted sounds VERY good. I have gotten a price quote for the Silverline window and it includes low-E with no grills, argon fills and tempered glass. The point at which condensation occurs is called the dew point, which is defined at the temp. 305 418 9143 (Larga Distancia), 1 866 993 9315 Best time to dial 1pm. Andersen collects certain categories of personal information. Bryan - Homeowner - from 2016, The Soft-Lite Armor Impact Plus is a solid hurricane window, I am a fan. ( ), United Arab Emirates Available with energy efficient Low E2 insulated glass for maximum winter and summer comfort. Pay the additional money and get Gorell or something similar the first time. When I received my order, I found 4 issues with my windows out of 21 windows. 305 418 9136 (Long Distance), 00 1 866 543 2085 The V3 has a thicker frame than the V1, which should help with the overall energy efficiency. Website. Tons of good info. Explore a few of the ways weve helped people build, remodel and restore their homes. QR code, vCard. The company offers a variety of lighting fixtures, heating and cooling. The real issue with HD installation is that they subcontract out the work and pay a very low per window rate, which is a recipe for shoddy installation. Companies are selected automatically by the algorithm. 0 800 222 9467, 800 100 714 305 418 9143 (Larga Distancia), 1 866 993 9318 Tim - Site Editor - from 2022, I haven't seem to be able to find any Distributors of those brands in my area, Atlanta, Georgia. |& PRO Windows on Washington Ltd 11 years ago At Silverline, we pride ourselves on striving for an unparalleled Employee Experience. We work with architects and designers to produce beautiful, functional structures. Let us help you find your perfect window. Silverline Systems may repair or replace, at its option, any portion of the subject product which proves to be defective under the terms of this limited warranty at no further cost to the buyer. I would have hoped you wouldn't have to replace your windows after only four years though. I would certainly put PGT windows in my home -- although perhaps not their entry level models. and they have to deal with the cost and heachache. Do you have something to say about Silverline Security? Address: New Brunswick, NJ 08902. Mike - Homeowner - from 2016, Hi Mike, I'm not quite sure what he has access to, but my top four vinyl window manufacturers on the east coast would be Okna, Soft-Lite, Sunrise, and Polaris windows - in that order. We have a May 10th install date so hopefully the process goes smoothly. (800) 234-4228. Sign up to hear about our latest projects. Find answers to commonly asked questions in our Help Center. 304 0 obj <>stream Strong customer service skills, desire to problem solve and ability to communicate with team members and associates. WIndow multipoint lock. Andersen offers 35 different windows types with multiple operational styles, color options, wood frame types, shapes, and custom made windows that come with advanced security features. I might get a glass upgrade and maybe a sill reinforcement to strengthen this window up. Send our site editor Dane your questions, and get personalized answers that can save you thousands of dollars on your project! Dane - Site Editor - from 2022, Hi Dane, I was reading the info on your website and wanted to reach out. File your review. Michelle - Homeowner - from 2017, Michelle, the worst window in that bunch is the Silverline, which are poor quality with the exception of their premium series. I would search your area on yelp or even Craigslist for a top rated window repair person and have them give you an estimate for the work. ConsumerAffairs is a private, non-governmental entity that empowers consumers by providing a forum for their . Silverline creates rewarding experiences with Salesforce that transform the way our clients do business. This report was posted on Ripoff Report on 09/11/2013 08:11 AM and is a permanent record located here: Silver:Line is fantasy visual novel created by our small development team at Codev Productions. Find 1 listings related to Silver Line Windows in Atlanta on YP.com. Pretty much everything from Silverline is junk. 305 418 9136 (Long Distance), 877 568 2495 So too is the Reliabilt 3900. Partition System 25 years Benz Epic | Benz Slimline, Modular Case Goods 10 years Timber | Benz Laminated | Benz Wood Veneer, Files & Storage Systems 15 years Store Glide | 10 years Sterling, Seating 5 years Air | SX Series | Freedom | Ergo | Versa Stack | Jac | Dura Flex, Keyboard & Accessories 12 years Sterling.