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All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. RH10 7QH So let's hope its not cancer. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. Information about services and how to complain was available. Map, Ask a Doctor Post code: RH12 0DD Courtyard Surgery - Salaried GP. New part-time careers in Crawley are added daily on SimplyHired.com. I would also like to apologise for the service received when calling to the Practice. If you call for help you don't get it. The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia Let us know your preference.
Without fail, the screen just says "no appointments" and staff refuses to help over the phone. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Kind Regards, Saxonbrook Medical Team. Can this really be good for patients!!! The team will be very pleased to hear your fantastic feedback. West Sussex Report review titled No appointment. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. Flu vaccinations - Aged 65 and over group. Kind Regards, Sarah. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. Theyve worked with me to find the type of HRT best suited to me, and I have always felt listened to and respected. Alternatively you can pop into one of our receptions. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. Thank you, Saxonbrook Medical. The practice had good facilities and was well equipped to treat patients and meet their needs. RH10 1HS
Thank you so much for taking the time to post this kind and positive review. Ask the Practice West Sussex We've put some small files called cookies on your device to make our site work. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. However, this isn't the problem. Staff were aware of current evidence based guidance. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. removal of moles and skin lesions) - provided in-house and others. Improvements were made to the quality of care as a result of complaints and concerns. Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. Overall the practice is rated as good. We are looking for a salaried GP or an associate partner to join our welcoming, hard working and forward thinking team. 2015. Diabetes - Managing Blood Glucose Level (HbA1c). Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. Crawley 811 were here. Sarah, Management Team. However, they are employed by NHS West Sussex. They dealt with the situation and treated my son in a timely fashion which was . Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? but no good, cant even get the online requst answered prop was told to submit it again - why? Flu vaccinations - Under 65 At Risk Groups. Clinical audits were undertaken and we saw evidence that some of these were full cycle. RH10 7QH Care Quality Commission Inspection Ratings. We hope we can get this rectified for you soon. It is very important to us that we get this sorted for you. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. review titled Practice playing Russian Roulette with peoples health! Staff told us that communication had improved and they felt involved in the development of the practice. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! review titled Impossible to get appointments, review titled Great HRT knowledge and support. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Exception reporting was higher than average in some areas. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Close menu, by Michael Forde - Posted on 03 March 2023. General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. Ask a Nurse i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! saxonbrook medical email . Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. Sarah, Management Team. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. I needed help today and was called back in no time and medication issued. Before you make your choice you can read more about our cookie policy. http://www.saxonbrook.net/staff1.aspx?t=1 Please note on the form that you have sent these details in reply to your online review response. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . Your post in anonymous so I am unable to contact you directly. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Thank you, Saxonbrook Medical. Report review titled No appointment. Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident. 82.32% with recommended measurement, out of 2,036 patients. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. Before you make your choice you can read more about our cookie policy. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Patient reviews of Saxonbrook Medical Centre - Page .
The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. This is a rediculas system based on luck. As this is an anonymous platform we are unable to contact you directly. Please find more information on our practice in our Patient information leaflet. 14 Haslett Avenue West Crawley West Sussex. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . Ask a Nurse Saxonbrook Management Team. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. but no good, cant even get the online requst answered prop was told to submit it again - why? The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. 26 March 2021. GP. Let us know your preference. 812 were here. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Consult your healthcare provider! We would also like to use analytical cookies to understand how our site is used and improve user experience. Analytical cookies send information to Google Analytics. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. Alternatively you can pop into one of our receptions. We've put some small files called cookies on your device to make our site work. Cross Keys House I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Let us know your preference. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Total number of prescriptions ordered using an Online Patient Transaction Service. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Contact phone: 01403 330 320. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. its a disgrace, absolute digrace & so very stressful I feel we are living in a third world country. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Continue to work to improve patient outcomes (QOF) within the practice. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. Someone needs to reviwe the whole thing & start again. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Ask the Practice Thank you so much for taking the time to post this kind and positive review. Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. West Sussex Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review.
Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Map, Northgate Surgery I am sorry to hear that you have been having trouble getting an appointment for a medication review. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Ask a Nurse Latest reviews for Saxonbrook Medical Centre. Sarah, Management Team. I am pleased to hear that you have had a positive experience with the Practice.
Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. We would like to look into this for you and get it resolved asap. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Popular pages. chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . Saxonbrook Medical Surgery Self Help Coughs, backaches, flu and other minor illnesses.