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Features. Connect the other end of the cable to the high-definition TV or monitor. - edited Verified purchase . After opening, expand other devices. Sounds frustrating!Don't worry too much, just watch this video to see how you can fix it. Simple \"Plug and Play\" operation allows you to connect your computer to a second monitor or projector within seconds to create a new visual environment.System Requirements* Microsoft Windows 10 / 8.1 / 8 / 7 (32-bit or 64-bit)* Mac OS X v10.8 or later* Available USB 3.1/3.0/2.0 port (USB3.1/3.0 recommended)* Driver will automatically install on 10 / 8.1 / 7 (Requires internet access)USB is a trademark of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. j5create failure to insist on or enforce strict performance of this Agreement shall not be construed as a waiver by j5create of any provision or any right it has to enforce this Agreement, nor shall any course of conduct between j5create and you or any other party be deemed to modify any provision of this Agreement. J5 sells 2 versions with almost identical model number. Get answers to your product questions by contacting our Customer Service team. Upon termination of this Agreement, You must promptly cease all use of the Ware and discontinue exercising all license rights granted by this Agreement. One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2K. Change Region | Copyright 2023 j5create International. 12:44 AM You shall not modify, reproduce, retransmit, disseminate, sell, publish, broadcast, circulate, rent, lease, sublicense, assign, or otherwise transfer any portion of the Ware except as expressly authorized in this Agreement. Subject to all terms and conditions of this Agreement, j5create hereby grants You a nonexclusive, personal, non-assignable, limited license to use and access the Ware in accordance with this Agreement and any and all agreements and documents executed by You or delivered by j5create. Copyright 1995-2023 eBay Inc. All Rights Reserved. Features three SuperSpeed USB 5Gbps Type-A ports for your USB peripherals. You are just unable to update the J5create drivers. Computer used: HP Laptop. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. 2 Ways to Update Creative Drivers for Windows 10, Solved: Creative Sound Blaster Not Detected on Windows 10, Download PreSonus AudioBox USB Driver on Windows 10, 8, 7, and Mac. . For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. Simply download the app, run the installation, and it's ready to use with your connected camera. Find out JUA Support in this case. At j5create, we take our customer support seriously. I'm trying to connect an external monitor. Backwards compatible with USB 2.0 and USB 1.1 devices. Home | Drivers & Downloads - j5create Downloads Important Driver/Firmware Information: For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. Compatible with Thunderbolt 3, the universal USB-C connection works with Windows and macOS. The only limitation is that for my new MacBook Pro I had to upgrade to Mojave, which might be inconvenient for some. I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). - edited The j5create Privacy Policy located at https://en.j5create.com/pages/privacy-policy is incorporated herein by reference (Privacy Policy). The author of this question has solved their problem. j5create - USB-C Triple Display Docking Station Model: JCD543 | SKU: 6357396 3.9(2,111 Reviews) 210 Answered Questions Highly rated by customers for: Use with laptop, Connection, Set up $95.99 Was $109.99 Add to Cart Show only Answered Questions ( 210) Sort by: Showing 21-40 of 210 questions People are asking about Ask a Question About this item Answered 2 months ago by J5create Team Helpful ( 0) Unhelpful ( 0) Answer this question j5create USB Type-A 3.0 to HDMI Display Adapter + USB C to $80 99 $97.98 This bundle contains 2 items + + Total price: From the brand We develop. If I need to replace the monitor, I'd like a 27" IPS 4K flat (not curved) display suggestions? When using your USB-C power adapter, the multi-adapter powers both By downloading, installing, creating a user account, or otherwise using the Ware, You represent to Us that you are at least 18 years old and You agree to be bound by the terms of this Agreement along with the j5create Privacy Policy and the j5create Terms of Use. 2. Ethernet don't work, usb a/c ports . In-store pricing may vary. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. This pocket-sized, multi-adapter allows you to add an additional USB 3.0 HDMI monitor, a USB Type-A, and a USB Type-C device for charging. DisplayPort v1.2 required on graphics card or video source to support 3840 x 2160 at 30 Hz. I couldn't figure out problem with documentation included. Mac & Windows. This device allows you to add an additional USB 3.0, HDMI monitor, and USB-C that can be charged through your USB-C port. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Dual displays via HDMI outputs. j5create USB to HDMI Adapter - Dual HDMI USB 3.0 Multi-Monitor Cable | 4K Ultra HD | Compatible with Microsoft 7, 8.1, 10 / Mac OS X v10.6 and Above Visit the j5create Store 1,137 ratings | 120 answered questions $6999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. USB to VGA Adapter, ABLEWE USB 3.0/2.0 to VGA Multi-Display Get Restoro here to fix your issue in no time: https://go.windowsreport.com/Restoro?adgroup=3qmyRkrNtd4\u0026banner=YTSnap! Material: Aluminum. Go to: https://windowsreport.com/ If you found this video useful, give us a like and subscribe to our YouTube channel. Plug and play - No software or drivers required. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Their information can be found on the back of the packaging, or on our website under the "Support" tab. Duplicate: View the screen image simultaneously on both the computer and the external device. For maximum performance, use a computer and USB-C power adapter equipped with PD 3.0, We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the USB hub at a time, 1 - JCD542 USB-C Dual HDMI Docking Station. The one with P at the end includes a power cord. Download drivers, update firmware, register your product and more. I haveJUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER. This is likely normal behavior. Hot-swap: Connect and disconnect without powering down. Once your computer has restarted, connect the j5create USB Display Adapter to your display first and then to your computer. Product description. Please open a new question, and include the model-number of your HP computer. Here Driver Booster can be a powerful tool for you to search for, download, and install device drivers automatically and efficiently. (e) make copies of or distribute the Ware or electronically transfer it or any portion of it from one computer to another or over a network. For users currently using amacOSHigh Sierra 10.13.4 10.13. please readthis documentationbefore downloading any driver. USB 2.0 HDMI ADAPTER play 1080P video on TV gets choppy Problem could be caused due to USB 2.0 bandwidth limitation or CPU power limitation however, do not play videos while working on some Use of these names, logos, and brands does not imply endorsement. Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. Therefore, you need to install j5create drivers on Windows 10 and Mac. Here, for instance, you can enter USB to HDMI and then select the right model in the results such as USB 3.0 to Dual HDMI Monitor Adapter or USB to HDMI Display Adapter. In this post, three methods are available for you to download the drivers for j5create accessories on Windows 10, 8, 7, and Mac. The opinions expressed above are the personal opinions of the authors, not of HP. Thank you. j5create disclaims any and all liability relating to Your failure to install or flashover any updates to the Ware. The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). Discussion about your symptoms should not be appended here. return the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Check this review for one kind of simple USB-C to HDMI device: This item requires an "Alternate Mode" of USB Type-C to function. If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. Some people may stumble upon j5create problems, among which j5create driver issues are most common. Nothing I've tried will detect the screen. Use of these names, logos, and brands does not imply endorsement. The HDMI port is the middle port. Ask the community. Follow the on-screen instructions to finish installing the J5create drivers on Windows and Mac. From page 23 of the User Guidefor your HP computer: Connecting video devices using an HDMI cable. Then, click on the USB device and check for the option of update driver. We have a dedicated technical support specialists waiting to assist you and your specific needs. 5. I even tried connecting the j5create adapter to external power (which is possible but not required). Step 2: If doesn't work, r un theHardware Devices troubleshooter. We disclaim any interest in the marks of others. Previous image. Please refer to the manufacturer of your hardware for more information on your device, 1 - USB-C PD for upstream charging 1 - HDMI Output 1 - USB 3.0 Gen 1 Type-A 5 Gbps. Sorry, but this question has been marked as "solved". 1: Update the J5create Drivers Automatically 2: Update the J5create Drivers in Device Manager 3: Download J5create Driver Manually Method 1: Update the J5create Drivers Automatically If you want to download j5create jua254, jud380, jua350, and any other drivers on Windows 10, 8, 7, but j5create driver is not available and j5create stopped working. * Move and view your large spreadsheets across two screens without overlapping windows. I really don't want to return this laptop. 99. 3. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C port's location and can easily fit into any workspace environment. Besides working as docking station will also allow power to pass through and charge laptop. Equipped with a security slot to protect against theft, making it perfect for use in business organizations. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings. Unless specifically agreed in writing by j5create, j5create is not responsible for, and hereby disclaims all warranties relating to, the storage of any data for use with the Ware. When I turn on the monitor it scans the HDMI port for some time and says "no signal" and then turns off. j5create - USB-C Dual HDMI Mini Dock Model: JCD381 | SKU: 6201440 4.0(955 Reviews) 88 Answered Questions Highly rated by customers for: Use with laptop, Set up, Connection $88.99 Was $89.99 Add to Cart Show only Answered Questions ( 88) Sort by: Showing 1-20 of 88 People are asking about Compatibility Usb ports Windows (6) Hdmi (6) Ask a Question All company, product and service names used are for identification purposes only. An optional power adapter can be connected for charging a laptop or other power consumption device. Step 4. The j5create USB 3.0 Display Adapter can support up to four displays running on the same computer, turning your workstation into a fully functioning multi-display powerhouse. USB to HDMI adapter is not working on Windows 10! j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP Visit the j5create Store 361 ratings | 47 answered questions $3999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Besides working as docking station will also allow power to pass through and charge laptop. You acknowledge that the Ware is of U.S. origin. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. In this case, it is a good option for you to rely on a reliable driver tool to help you keep all the J5Create drivers up-to-date. $39.99 $ 39. To the extent there are any conflicts or inconsistencies between this Agreement and any other agreement, policy or documentation, the following order of precedence will apply for resolving such conflicts or inconsistences: first (i) a Superseding Agreement; then (ii) this Agreement; and then (iii) any other agreements, policies, or documentation. In so doing, Device Manager will then search online and offline for the J5create drivers. This dual display docking station adds dual HDMI monitors, with resolution support up to 4K (3840 x 2160) on one display and up to 2K (2048 x1152) or 1080p on the other display. Note: This product does not require drivers to be downloaded. Extend up to three monitors through HDMI, VGA and DisplayPort or HDMI. Data transfer up to 5 Gb/s. the adapter (with attached peripherals) and your laptop, To ensure files copy completely, do not remove the USB-C power adapter while copying files. JTS224 Multi-Angle Stand with Docking Station for iPad Pro, JCD395 4K60 Pro USB4 Hub with MagSafe Kit, JCD372S USB-C Multi-Adapter for Surface Pro 8, Plug and play No software or drivers required, Hot-swappable connection/disconnection without powering down, Supports up to 3840 x 2160 @ 30 Hz resolution, If you are using high-powered USB devices, attach the USB-C power adapter to the power delivery port In the search box, type in your J5create product model and then hit Enter to move on. Connect the other end of the cable to the high-definition TV or monitor. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. It works fine for hooking up two monitors via HDMI. j5create may from time to time, in its sole discretion, make updates, modifications, supplements or new versions of the Ware or portions thereof available to You under this Agreement for the purpose of, among other things, distributing bug fixes, patches and feature improvements. You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties. This Adapter will require an available USB 2.0 port and an installation of a driver. This Agreement constitutes an individual consent by You to be bound by the terms of this Agreement and is the entire agreement between You and j5create with respect to Your use of the Ware, and any and all other written or oral agreements or understandings previously existing between You and j5create with respect to such use are hereby cancelled. All company, product and service names used are for identification purposes only. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. Your mobile device might require more power than your charger allows when using the adapter and I do not see anything how to connect the j5 to my vehicle. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Laptop Docking Stations, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. You can have your 2nd monitor with an extended display, a mirrored display, a rotational display (rotation mode not available for MAC), or make it your primary monitor. Once I took the USB-C power cord for MBP2 and plugged it into back of j5 docking station it worked perfectly. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. Unless and to the extent specifically provided otherwise in writing by j5create, you shall not: You agree to abide by all laws and regulations in effect regarding your use of the Ware, including without limitation, all laws relating to copyright-protected content. It can be seen that you can also buy any J5create accessories for your computer if needed. That is to say, you can utilize Device Manager to help you search for and download the newly released J5create drivers, such as J5create USB-C to HDMI driver and USB adapter drivers. THE WARE IS PROVIDED BY J5CREATE AS-IS AND AS-AVAILABLE WITHOUT ANY OTHER WARRANTY OR REPRESENTATION OF ANY KIND. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. JUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER, with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER, it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in PLEASE HELP. Sign up for the latest innovations, exclusive offers, and more. Interested in how to Fix USB to HDMI Adapter not Working in Windows 11?This video will show you how to do it! Not so fast. Trending price is based on prices over last 90 days. In the Windows 7 OS, it has this limitation, Only 2 displays can be mirrored at the same time. If, notwithstanding the other provisions of this Agreement, J5CREATE is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Ware, J5CREATEs liability shall in no event exceed US$200.00. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. Downloading and installing the driver may also be needed if you select this method. Create a dual-monitor set up and boost your productivity. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. j5create - USB 3.0 to Dual HDMI Multi-Monitor Adapter - Silver Model: JUA365 | SKU: 5615018 4.5(1,153 Reviews) 97 Answered Questions Highly rated by customers for: Set up, Ease of use, For laptop $69.99 Add to Cart Show only Answered Questions ( 97) Sort by: Showing Ask a Question Works like it should. This is not the model sold by Best Buy. Windows 7 OS may have other limitations. Slip it into your laptop bag and take it with you anywhere. The USB 3.0 Type-C to HDMI with Power Delivery from j5create provides extra connectivity from your computer with a 5 Gb/s transfer speed and supports 4K HDMI up to 3840 x 2160 at 30 Hz. Are you looking for a troubleshooting guide? Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Something went wrong. How to connect the JVAW56 ScreenCast HDMI Wireless Display from Windows Devices to a HDTV? Watch our product videos on our YouTube channel for additional information. 4. Now you are ready to use your j5create USB Display Adapter! I made the salesperson in the computer store show me that the items worked with my laptop before I purchased them. Notwithstanding the foregoing, j5create does not have any obligation to provide any bug fixes, modifications, updates, or technical or end user support for the Ware. It has been a while since anyone has replied. No matter what your j5create product is, like j5create Webcam, USB to HDMI, and docking station, USB 2.0 VGA display adapter, and j5create USB to TDMI display adapter, it is needed that you try to keep the j5create drivers up-to-date to avoid j5create problems. Is not as easy at it seems. We innovate. This USB 3.0 docking station comes equipped with all the connections you need including three USB 3.0 ports, a RJ45 Gigabit Ethernet port, memory card reader/writer, combo audio jack, and a USB-C port supporting up to 100W Power Delivery. Any other contractual agreements between You and j5create remain in effect. Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can, Monday through Friday, excluding holidays, Driver for macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, Drivers for macOS High Sierra 10.13.4 10.13.6. . You acknowledge that the Ware automatically collects information, data and statistics relating to your use of the Ware, and compiles such information, data and statistics. maximum performance, use a computer and USB-C power adapter equipped with PD 3.0. First Time Here? 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration. J5CREATE CANNOT ENSURE THAT THE WARE OR ANY FILES OR OTHER DATA YOU DOWNLOAD OR INSTALL IN RELATION TO THE WARE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. USB Type-C downstream port supports 900mA charging, power delivery 2.0 for a maximum of 60W. Display Settings Right-click on the icon on the lower right-hand side of the toolbar to open display settings. But you can get it to work. Connect standard USB Type-A-enabled devices and peripherals (flash drives, keyboards, mice, and more) to USB Type-C-enabled devices (USB Type-A cable not included). * Multitask with larger landscape/desktop space. Find helpful customer reviews and review ratings for j5create USB C Hub Multi-Adapter Docking .